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Social Login Icons Not Showing Properly On My Account Page

This topic has 16 replies, 3 voices, and was last updated 3 weeks ago ago by WebLxo

  • Avatar: Arjun Dangi
    WebLxo
    Participant
    June 10, 2025 at 10:32

    Hello dear team,
    1. If you visit my account page, the social login Facebook and Google icons will not be displayed properly. I have also tried installing a new theme. Is there any problem? Please solve it. i have attached the screenshot.

    2. There is no social signup button on the Off canvas Signup tab or on my account page. If someone has not signed up, then he is not able to login directly through social login and no notice is visible there that the new account has not been registered, fix this.

    3. I also want to automatically trigger Google OAuth login so that as soon as a visitor visits the website, Google sign in should appear in an automatic popup at the top right if the user has signed up. This happens on most of the big websites.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #446774 Copied
    15 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 10, 2025 at 13:36

    Hello, Arjun Dangi,

    1) Fixed.
    2) Fixed.
    3) Unfortunately, our theme does not offer this functionality by default. However, if you wish, you may request customization via the following link:
    https://www.8theme.com/contact-us/

    Best regards,
    8Theme Team

    #446793 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 10, 2025 at 13:49

    2. how to check social signup button on off canvas or how to add on signup tab please guide

    #446794 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 11, 2025 at 16:39

    Hello, Arjun Dangi,

    At the moment, we can see that the buttons are displaying correctly. It is likely a local issue. Please check added the files.

    Best regards,
    8Theme Team

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    support staff only.
    #446918 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 11, 2025 at 17:04

    Please share screenshot. I cant see signup social button

    #446920 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 12, 2025 at 15:56

    Hello, Arjun Dangi,

    Kindly check the “Uploaded Files” tab in our previous message at your earliest convenience.

    Best regards,
    The 8Theme Team

    #446999 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 12, 2025 at 17:16

    Hi Dear, please try to understand. I am not getting the social signup button in the register tab. I am telling you this is the main problem. I know that there is social login in the sign in tab.

    On many websites sign up is done through Google account. I want a solution to this problem.

    Screenshot attached please check.

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    support staff only.
    #447007 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 13, 2025 at 15:16

    Hello, Arjun Dangi,

    We have added the appropriate buttons for the “Registration” tab. Kindly check and let us know if everything is working as expected.

    Best regards,
    The 8Theme Team

    #447073 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 13, 2025 at 16:14

    No, social signup is not working in the register tab, backend team please try attention to this or add the social signup feature.

    Note- Right now it just shows the icon in your signup tab but it does not create the account.

    You can try it on the your own demo website or give confirmation.

    The theme is still lot of bugs. My feedback is that if you work on it, many of the bugs can be fixed.

    #447079 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 16, 2025 at 09:08

    please update

    #447207 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 16, 2025 at 12:59

    Hello, Arjun Dangi,

    We have noticed that login/registration via Facebook is currently not functioning. This appears to be due to your application undergoing some verification processes on Facebook’s side, which is beyond our control.

    Additionally, registration via Google is not working because it has been globally disabled in your WordPress settings.

    Please also ensure that the “Membership -> Anyone can register” option is enabled in order to allow users to create accounts.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #447266 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 19, 2025 at 10:07

    “Membership -> Anyone can register” option is enabled now. But registration is not working thorough google signup

    #447540 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 19, 2025 at 10:11

    Please remove your old (custom) register social login icon on register tab . the preview that texted me

    I have found option to enable
    *use social login for registration form* in social authentication xstore theme

    To do this, you can see the 4 Social Login Icon option after option is enable.

    #447541 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 21, 2025 at 07:36

    kindly update about this and remove old (custom) register social login icon on register tab.

    The custom social icons that you added earlier are not required as there is an option on the website to login to social login.

    *use social login for registration form* in social authentication xstore theme

    i have attached the screenshot.

    Files is visible for topic creator and
    support staff only.
    #447676 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    June 23, 2025 at 05:57

    Hi @WebLxo,

    Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
form.woocommerce-form.woocommerce-form-register.et_b-tab-content.register.active > div:nth-child(15),
form.woocommerce-form.woocommerce-form-register.et_b-tab-content.register.active > div:nth-child(16){
    display: none;
}

    Kind regards,
    The 8Theme Team

    #447749 Copied
    Avatar: Arjun Dangi
    WebLxo
    Participant
    June 23, 2025 at 08:03

    Thanks for the support! My topic “Social Login Icons Not Showing Properly On My Account Page” has been successfully resolved.

    #447771 Copied
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The issue related to '‘Social Login Icons Not Showing Properly On My Account Page’' has been successfully resolved, and the topic is now closed for further responses

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