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Slides (beta) not showing window to select demos

This topic has 6 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

TheOne

Participant

February 29, 2024 at 13:01

Hello,

Are you having issues with slides import? Across all my xstores the pop-up to import the demo slides layout isn’t showing?

#385249 Copied Theme version: 9.2.4

5 Answers

Rose Tyler

Support staff

February 29, 2024 at 13:15

Hello, TheOne,

Thank you for reaching out to us.

To assist you further, we kindly request that you provide us with the URL of the site experiencing the issue, along with temporary wp-admin access credentials. This will enable us to investigate the matter more thoroughly. Please be assured that we have not encountered any issues with the import of slides on our test sites.

We look forward to your prompt response.

Best Regards,
8Theme’s Team

#385255 Copied

TheOne

Participant

February 29, 2024 at 13:22

In private

Please contact administrator
for this information.

#385258 Copied

Rose Tyler

Support staff

February 29, 2024 at 13:30

Hello, TheOne,

We appreciate your prompt response.

Pre-create slide templates were created using new Elementor containers.
We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import slides after that.

Best Regards,
8Theme’s Team

#385260 Copied

TheOne

Participant

February 29, 2024 at 13:49

Hello,

Yes i noticed 10 minutes ago that it’s only working on one xstore site where i have “flexbox” enabled.

If i have a website build with no flex container enabled and now i want to enable it, will it break my site?

#385261 Copied

Rose Tyler

Support staff

February 29, 2024 at 14:05

Hello, TheOne,

We would like to assure you that the action in question will not compromise the integrity of your website.

Best Regards,
8Theme’s Team

#385263 Copied
Tagged: select demos issue, slides beta problem, slides not showing, themes, troubleshoot woocommerce, woocommerce, wordpress
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