Slider widget on shop and category page diassapears

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

  • Avatar: Ioannis
    Ioannis
    Participant
    November 3, 2022 at 20:48

    Hi,
    sometimes me slider widget on shop page or category page dissapears
    See here https://prnt.sc/JfMtOKhcVaxg to see what i mean

    The same problem happens sometimes with tabs on product pages.

    How can we fix it?

    Thanks
    Yiannis

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 4, 2022 at 07:06

    Hello, @Ioannis,

    Sorry for the inconvenience but I have checked your site now and found the issue. This seems to be the cache issue on your site.

    Please try to contact your service provider and flush the server cache completely.

    And

    I found that you are using the Wp Rocket Plugin cache which could be the reason for such an issue. please try to clear the Wp Rocket Plugin cache and browser cache as well after that check back to your site.

    I hope your issue will be resolved.

    Regards 8Themes Team.

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