This topic has 12 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow
The slider has just stopped working for some reason, I had to quickly change it to Elementors slider widget because yours does not load and just keeps showing the spinning icon
Provide us with WP Dashboard and FTP access to your staging site. We’ll check the issue in more detail.
Apart from the slider issue, please also note even though instagram feed is displaying there is a loader right on top of it that stays there endlessly
Update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
ok I have updated both but still the same results or maybe worse since now I do not see the instagram feed at all only the endless loader which just messes up my site even more, please assist so I dont get my nagging client to keep contacting me.
Provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
Ok, please note that I am using a child theme and the site is live and expecting to remain that way without errors
We can’t connect
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Please check. Do you have any limits for connections from other countries?
ok server support has made some changes, please try again
Problems were caused by “Improved Asset Loading” of Elementor plugin https://prnt.sc/233cdcv
I did not make this change, was it active by default?
thank you it seems fine now and one other question,
I wanted to use a cache plugin because my site was a bit slow and my server support told me that my server is litespeed so they recommended that plugin, do you agree that this is also good and the best option for your theme?
We have fixed issue with that option.
Litespeed cache plugin is ok. You can use it if you need.
You must be logged in to reply to this topic.Log in/Sign up