Sizing guide not showing .. and i did all things that you told to someone else guys

This topic has 6 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by sedzplug

  • Avatar: sedzplug
    sedzplug
    Participant
    September 22, 2025 at 03:18

    i did as you said
    Xstore>Theme options > Woocommerce (shop) > single product builder > Enabled

    dragged and dropped (sizing guide) into section 3 .. with Title and Price and Product Rating

    and nothing showing.

    and then i go to the (edit product) area and found Xstore Option > Single Layout > Size guide image .. i uploaded an image and then nothing also

    notice, I installed a plugin for size chart and i deactivated it when I found xstore has already one

    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 22, 2025 at 06:53

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 22, 2025 at 06:53

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: sedzplug
    sedzplug
    Participant
    September 22, 2025 at 22:50

    Here we go

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 23, 2025 at 08:30

    Hello,

    Thank you for reaching out to us.

    There are two Single product builders available, and you can choose the one that best suits your preferences:
    – Single product builders in Theme Options (old one)
    – Single product builders with Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

    If you have 2 builders activated, the settings from the new one (Elementor) will have higher priority.

    In your case, go to XStore builders > Single product builder with Elementor > edit template > add the Sizing guide element – https://prnt.sc/stYFJ04vflFP

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: sedzplug
    sedzplug
    Participant
    September 23, 2025 at 14:47

    Thanks for the support! My topic “sizing guide not showing .. and i did all things that you told to someone else guys” has been successfully resolved.

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The issue related to '‘sizing guide not showing .. and i did all things that you told to someone else guys’' has been successfully resolved, and the topic is now closed for further responses

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