Size Guide pop-up not working and WooCommerce templates outdated

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: ashleighmaz
    ashleighmaz
    Participant
    March 21, 2015 at 21:20

    Hello.I am using the Blanco theme. Having read the previous posts, I disabled the WooCommerce light box, but my size guide pop-up still shows on another page. what do I need to change.

    Secondly, I keep getting a message saying “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance.” Can you assist with this as well.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 22, 2015 at 19:21

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.
    You shouldn’t worry about that message. We edited some Woocommerce files in wp-content/themes/blanco/woocommerce directory and old version can be written in those files, but it won’t affect your site work at all. You can be calm.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ashleighmaz
    ashleighmaz
    Participant
    March 23, 2015 at 21:22

    Hi Eva

    please see attached

    Avatar: Eva
    Eva Kemp
    Support staff
    March 23, 2015 at 22:01

    Hello,

    Sorry, but we didn’t receive any credentials from you.
    Please resend them.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ashleighmaz
    ashleighmaz
    Participant
    March 24, 2015 at 20:34

    do you have them now?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 25, 2015 at 10:12

    Hello,

    We’re sorry for inconveniences.
    This bug will be fixed in the next theme update which is to be released very soon.

    Thank you for your understanding and patience.

    Regards,
    Eva Kemp.

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