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Single product page veriation switchers is not switching

This topic has 6 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

Rakibul

Participant

December 15, 2023 at 18:48

The product verification switcher is not working with the image thumbnail. after thought select WooCommerce Shop> variation switches option.

And even though the site speed is very slow sometimes it’s now loading. lime out… check url plz. I have given you credentials in private.

https://jorurishop.com/wp-content/uploads/2023/12/single-product-design.png

Please, contact administrator
for this information.

#376848 Copied Theme version: 9.2.5 WooCommerce version: Version 8.4.0

5 Answers

Tony Rodriguez

Support staff

December 16, 2023 at 07:49

Hello, @Rakibul,

Thank you for contacting us and for using XStore.

1/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL. We will review your request and provide the necessary assistance.

2/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Every additional plugin slows down site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link: https://gtmetrix.com/reports/jorurishop.com/LzbzoIDS/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here: https://ibb.co/FJkyXq9

About your results on gtmetrix results:

-Reduce initial server response time : https://gtmetrix.com/reduce-initial-server-response-time.html

-Properly size images: https://gtmetrix.com/properly-size-images.html

-–Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/ Edit your page and Product elements and enable Ajaxify for the Product elements https://prnt.sc/HzYeSqzHBWKo . It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

-Efficiently encode images : https://gtmetrix.com/efficiently-encode-images.html

-Avoid long main-thread tasks https://gtmetrix.com/avoid-long-main-thread-tasks.html

– Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos;
For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://xstore.helpscoutdocs.com/article/39-main-theme-options
2. https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Best Regards,
8Theme’s Team.

#376867 Copied

Rakibul

Participant

December 16, 2023 at 10:44

please check private content area.

Please contact administrator
for this information.

#376874 Copied

Tony Rodriguez

Support staff

December 16, 2023 at 13:33

Hello, @Rakibul,

Thank you for reaching out to us regarding the issue you’re experiencing with the product verification switcher and image thumbnails on your WooCommerce Shop.

It seems that the functionality you’re describing is designed to work seamlessly when multiple attributes and their variations are utilized. Specifically, if you employ two attributes, such as color and size, the image or prices should dynamically change when both conditions are selected.

Here’s a quick overview of how it should work:

a/ If both color and size are selected, the image or prices should update accordingly.

b/ If only one attribute, such as color, is chosen, the system should respond by adjusting the image based on the selected color.

To assist you better, we have prepared a video demonstration that illustrates the correct behavior when both conditions are applied. Please refer to the following link: https://streamable.com/zlzpnl.

If you are still encountering issues or have any further questions, please feel free to reach out, and we’ll be happy to provide additional support.

Best Regards,
Team 8Theme

#376884 Copied

Rakibul

Participant

December 16, 2023 at 16:12

I need this like the photo I have shared in private area. also please check search area has become congested.

Please contact administrator
for this information.

#376898 Copied

Rose Tyler

Support staff

December 17, 2023 at 16:31

Hello, @Rakibul,

We kindly request that you post your inquiries through separate threads – https://www.8theme.com/forums/xstore-wordpress-support-forum/ . This approach will facilitate our communication and allow various specialists to better focus on your needs.

1/ Here is the current type of your attributes https://prnt.sc/WmaQPkCd2muI , you can change and configure it depending on your needs https://youtu.be/LgzC4iK-j6A?feature=shared

2/ To adjust the settings of the Search area, please navigate to the Header Builder and select ‘Search’.

We appreciate your cooperation and look forward to assisting you.

Best regards,
The 8Theme Team.

#376933 Copied
Tagged: not switching, single-product page, templates, troubleshooting, variation switchers, woocommerce, wordpress
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