Single product page - by Nuno - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: nunopatrizzi
    Nuno
    Participant
    September 2, 2015 at 13:35

    Hi,
    Have a problem here, the pictures on single product page are shown as dots (loading).It happens in only a few products.
    And the ADD TO CART button is not showing as well on the products. Could you please also check my site? thnx

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 13:50

    Hello,

    You’ve been replied in this topic https://www.8theme.com/topic/images-not-showing-when-in-list-view/#post-83926 . Please update the theme as you were suggested.

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: nunopatrizzi
    Nuno
    Participant
    September 2, 2015 at 17:06

    Hi Jack,

    I did it but still not working. Could you have a look please?
    Some products are showing normally and other products are not showing as you can see here http://www.hathaclothing.com.au/shop/feathers_leg/
    When it happens, the button ADD TO CART doesn’t work as well.
    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 18:46

    Hello,

    Please give us access to wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: nunopatrizzi
    Nuno
    Participant
    September 2, 2015 at 23:41

    Hi Eva,

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 09:13

    Hello,

    The problem was caused by Master Slider Pro plugin. I’ve disabled it. Please check products images now.

    Best regards,
    Jack Richardson.

    Avatar: nunopatrizzi
    Nuno
    Participant
    September 3, 2015 at 09:26

    Thanks Jack,

    So Can’t I use Master Slider Pro plugin? It was part of the theme.
    What can I use to make a product slider on the HOME page?

    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 12:17

    Hello,

    Please update Master Slider to the latest version and check it after that.
    You can download the plugin at this link:
    https://www.8theme.com/download-plugins/

    Best regards,
    Jack Richardson.

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