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Single Product Additional Tab information Disapears

This topic has 6 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

sparktusk5

Participant

December 2, 2015 at 21:51

When I am updating a products information i would like to add a custom tab for a single product. I am aware of how to make them across all products and how to make them for a single product. When I make an additional information tab for a single product it updates and shows live on the site. However when i go back to edit the information i have entered it does not appear in the edit product page. It just disappears like i never made it.

Please, contact administrator
for this information.

#102449 Copied

5 Answers

Robert Hall

Support staff

December 2, 2015 at 22:05

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#102453 Copied

sparktusk5

Participant

December 7, 2015 at 20:48

OK i will send you over access.

Please, contact administrator
for this information.

#103156 Copied

Eva Kemp

Support staff

December 7, 2015 at 21:24

Hello,

The credentials are incorrect. Please check them.
Also show a page where you have issues and provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#103163 Copied

sparktusk5

Participant

December 7, 2015 at 21:30

I reset the information provided.

Please, contact administrator
for this information.

#103168 Copied

Eva Kemp

Support staff

December 8, 2015 at 09:25

Hello,

Please try to increase memory_limit value to 128M in wp-config.php file as described in the article:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Regards,
Eva Kemp.

#103228 Copied
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