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Shop page is only showing two products - by SAAD

This topic has 72 replies, 5 voices, and was last updated 6 days, 18 hours ago ago by Andrew Mitchell

Andrew Mitchell

Support staff

April 10, 2026 at 14:21

We have noticed that the changes we made are not being displayed on the frontend. We tried clearing the cache through the website’s admin panel, but it did not help. It seems there might be some additional server-side or CDN caching in place.

Best regards,
8Theme Team

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SAAD

Participant

April 10, 2026 at 21:43

deleting cloudflare cache will fix that?

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SAAD

Participant

April 11, 2026 at 06:12

In shop page no products are showing. It had become a common problem now a days. Please provide me a permanent fix of these issues

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SAAD

Participant

April 12, 2026 at 10:16

I still haven’t got the fix ot the issue i have reported

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Andrew Mitchell

Support staff

April 13, 2026 at 08:52

Hello, SAAD,

We can see that the products on your store page are now displayed correctly. Regarding the issue with the mobile menu, we have released a patch that resolves it. Please install the patch and clear all caches afterward, including the server and CDN caches.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

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SAAD

Participant

April 27, 2026 at 05:23

When clicking on the parent item of mobile menu, the link is not working, check on the menu item “shop”

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Andrew Mitchell

Support staff

April 27, 2026 at 06:41

Hello, SAAD,

We have noticed that you have not yet installed the specified patches. You also need to update the theme to the latest version, which already includes the necessary fixes. If you wish, we can perform this update for you

Best regards,
8Theme Team

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SAAD

Participant

April 29, 2026 at 10:31

updted the theme, instaleld patches, deleted all cache, but the issue is not solved

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SAAD

Participant

April 29, 2026 at 10:32

can you check from your end please?

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Andrew Mitchell

Support staff

April 29, 2026 at 11:55

Hello, SAAD,

Please check the attached video.

Best regards,
The 8Theme Team

Files is visible for topic creator and
support staff only.

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SAAD

Participant

April 30, 2026 at 14:44

You didn’t understand the issue, Cick on the parent item of a dropdown, click on “Shop”. does it take you to the shop page?

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Andrew Mitchell

Support staff

April 30, 2026 at 16:09

Hello, SAAD,

This behavior on mobile devices is standard for the theme. When you click, the submenus open instead of redirecting to another page. Otherwise, it would not be possible to open the submenus on a mobile device.

Best regards,
8Theme Team

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