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Shop page has 500 error on console and body id error page

This topic has 2 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: gilamar
    gilamar
    Participant
    March 28, 2022 at 16:46

    Hi,
    I’m getting – body id=”error-page” on my shop page and 500 error on the console, it only happens on general shop page, categories pages looks perfect and all site around, what can be done?

    #320745 Copied Theme version: 8.1.2 WooCommerce version: 6.3.1
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 28, 2022 at 16:56

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail. Also, provide us with the server error log. It helps to find out what causes the issue.

    Regards

    #320747 Copied

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