This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Rose Tyler
In my shop page, the default sort is “Sort by popularity”.
1) I cannot change the popularity. I changed menu_order and view counts also don’t seem to have an impact. How does the system determine popularity?
2) Once I choose and sort-method, i.e., “By latest”, the sort works, but after that, I cannot resort the list when choosing another drop-down option. The URL also does not change.
Hello, Safe Desires,
Thank you for reaching out to us with your queries.
1/ Popularity detection comes from the WooCommerce plugin, so we would recommend you to contact the support team of WooCommerce https://wordpress.org/support/plugin/woocommerce/
2/ Please update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
Thank you in advance for your cooperation.
Best Regards,
8Theme’s Team
You must be logged in to reply to this topic.Log in/Sign up