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Server Requirements – Max execution time: min(120-180)

This topic has 34 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Rose Tyler

Aswin

Participant

December 26, 2021 at 08:19

There was an update for the theme. But when I updated it, the theme display becomes like I first installed wordpress.

Please contact administrator
for this information.

#313071 Copied

Aswin

Participant

December 26, 2021 at 09:11

And how to make a sign up account when hit my account menu? It is only display login page.

#313075 Copied

Rose Tyler

Support staff

December 26, 2021 at 11:36

Hello,

1/

But when I updated it, the theme display becomes like I first installed wordpress

– sorry, but this is a bit unclear for me. Do you have any screenshots? Have you followed out docs https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update ?
As I can see, you are using 8.0.10 version of the theme, do you need our assistance to update it to 8.0.11? We can do this. Provide FTP access also. If you don’t know what is FTP then contact your hosting provider. They will give you access.
2/ To enable registration, navigate to Settings > General > Membership and mark Anyone can register, then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.
Read more about settings – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
FaceBook and Google login – https://xstore.helpscoutdocs.com/article/87-facebook-login

Regards

#313086 Copied

Aswin

Participant

December 26, 2021 at 15:45

I meant the update didn’t success. And that caused the display of my website back to the display like I first installed the wordpress (wordpress default theme). But than I restored it to the previous display using the back up files.
I want to ask you how to update the theme successfully if the update released? Could it updated automatically or should I update it manually?

#313096 Copied

Aswin

Participant

December 26, 2021 at 18:23

Please check the FTP Access

Please contact administrator
for this information.

#313105 Copied

Aswin

Participant

December 27, 2021 at 06:59

Hello, have you updated the theme via FTP access?
Please response. Thank you.

#313115 Copied

Rose Tyler

Support staff

December 27, 2021 at 09:06

Hello,

Sorry for the delay in answering.
You provided FTP to empty directory https://prnt.sc/24rk1lc We need FTP access to your WP installation.

Regards

#313127 Copied

Aswin

Participant

December 27, 2021 at 11:04

Please try this one. Thank you.

Please contact administrator
for this information.

#313139 Copied

Aswin

Participant

December 27, 2021 at 11:35

If it still empty directory, also please try this one. Thank you.

Please contact administrator
for this information.

#313143 Copied

Aswin

Participant

December 27, 2021 at 14:55

Hello, have you tried the other FTP acces I gave? Also have you updated the theme? Please respond. Thank you

#313165 Copied

Aswin

Participant

December 28, 2021 at 09:28

Hello, why don’t you respond?
I want to know about the update of the theme.
Have it’s done?
I think using theme from your store is wasting time.
Please respond. Thank you.

#313204 Copied

Olga Barlow

Support staff

December 28, 2021 at 17:37

Hello,

We have a lot of requests after the Christmas holidays. So, please, be patient.
Reply time is up to 24 hours.
We can’t log in to your WP Dashboard https://prnt.sc/24z3hhu and can’t connect to your FTP https://prnt.sc/24z3qaj
Please, provide us with correct access to proceed.

Regards

#313250 Copied

Aswin

Participant

February 15, 2022 at 15:42

Hello, does the theme update can be done automatically or must be manually?
If so, how to do the automatic way?
Thank you.

#317236 Copied

Rose Tyler

Support staff

February 15, 2022 at 16:49

Hello,

Info about theme update you can find here – https://xstore.helpscoutdocs.com/article/63-theme-update
If you need our assistance, provide access, as was previously mentioned.

Regards

#317246 Copied
Tagged: execution, requirements, server, themes, time, woocommerce
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