Return to previous page

Screen Size Error - by Abhijeet - on WordPress WooCommerce support

This topic has 48 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Abhijeet

Abhijeet

Participant

June 24, 2021 at 10:05

Hello,

Thank you Rose and your development team for test version. I will let you know till tomorrow if it’s work or not.

Regards
Abhijeet

#291883 Copied

Abhijeet

Participant

June 24, 2021 at 10:06

I have to add wc-marketplace also. Right?

#291884 Copied

Rose Tyler

Support staff

June 24, 2021 at 10:08

Yes, test with the latest version of the wc-marketplace plugin.

Regards

#291886 Copied

Abhijeet

Participant

June 24, 2021 at 15:03

Hey Rose,

I have to activate pro version or free version of wc-marketplace?

Regards
Abhijeet

#291948 Copied

Olga Barlow

Participant

June 24, 2021 at 16:33

Hello,

It does not matter. Activate versions that you plan to use and report if you find any issues.

Regards

#291967 Copied

Abhijeet

Participant

June 27, 2021 at 08:41

Refer Private

Please contact administrator
for this information.

#292241 Copied

Abhijeet

Participant

June 28, 2021 at 07:15

Hello,

You have forwarded to dev team about this issue

#292290 Copied
Rose Tyler

Support staff

June 28, 2021 at 09:16
Hello,

1/ we have fixed layout for each vendor on vendor list page -> http://prntscr.com/1796797 (comparing to default woocommerce theme Storefront)
2/ Vendor template is not working even with default WooCommerce Storefront theme -> http://prntscr.com/179cn45. Truly saying it works when switching current theme to another one. But when trying to Save it then it is in the old state.
3/ This issue is independent of your theme, because it is a compatibility issue between Elementor and the Vendor plugin. As a workaround ad the next code in Theme Options > Them custom CSS:

.wcmp-banner-wrap .description_data { display: none; }

Regards
#292301 Copied
Abhijeet

Participant

June 28, 2021 at 14:25

Can you tell me what to do now lots of issue with xstore theme. Wc-marketplace is not working properly with xstore.

#292345 Copied

Abhijeet

Participant

June 28, 2021 at 14:32

Can i get refund?

#292346 Copied

Abhijeet

Participant

June 28, 2021 at 16:16

Hey Rose,

After you fixed 1 issue the website is loading slowly but dashboard is opening faster. After 10 min my website open and the theme is showing different https://www.loom.com/share/6a28c9ae58ec460a8db34c2462c3c244

#292358 Copied

Olga Barlow

Participant

June 29, 2021 at 09:06

Hello,

Sorry for the delay in answering. We have a lot of requests.
1) We have fixed compatibility issues related to our theme with the WC Marketplace plugin. Did you find more problems?

2) You can submit refund request here https://themeforest.net/refund_requests/new

3) I don’t see problems with your site https://gyazo.com/50c5c1618d72694027a42f334e1d34a9

Regards

#292398 Copied

Abhijeet

Participant

June 29, 2021 at 09:49

Hey Olga,

One more problem I found in theme.
1] The vendor store page is not full width https://gyazo.com/c4a5acdee04c61e48870c03c7948da44

2] when I go to single page builder and remove the add to card and buy now option the option is not working in product page. Refer video – https://www.loom.com/share/5210a328bff74996816d92ede501960d

Regards
Abhijeet

#292406 Copied

Abhijeet

Participant

June 29, 2021 at 20:36

Kindly ignore second issue.

2] when I go to single page builder and remove the add to card and buy now option the option is not working in product page. Refer video – https://www.loom.com/share/5210a328bff74996816d92ede501960d

#292492 Copied

Olga Barlow

Participant

June 30, 2021 at 09:38

Hello,

1) Where did you see that section could be full-width? Plugin displays vendor information in the container even on their official demo http://wcmpdemos.com/all-in-one-demo/vendor/sonsuzdeneme/ It does not have option to make it full-width.

Regards

#292542 Copied

Abhijeet

Participant

June 30, 2021 at 14:27

Hey Olga,

Now I think no more issue is there(if i will found any issue i will inform you) and when the update will release of fixing of wc-marketplace so that i can update the theme in stating site.

Regards
Abhijeet

#292600 Copied

Olga Barlow

Participant

June 30, 2021 at 14:57

Hello,

The next update will be a major update that will include also speed improvements. We plan it in the end of July – August.

Regards

#292603 Copied

Abhijeet

Participant

June 30, 2021 at 16:54

Thanks for Informing Olga.

#292626 Copied
← 1 2

Viewing 48 results - 31 through 48 (of 48 total)