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Sales booster save changes button stays greyed out

This topic has 3 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Tony Rodriguez

seb

Participant

November 11, 2023 at 00:56

The save changes button on sales booster progression bar and cart progression bar stays greyed out and does not work.

#373413 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2

2 Answers

seb

Participant

November 11, 2023 at 00:56

it does the same on all

#373414 Copied

Tony Rodriguez

Support staff

November 11, 2023 at 05:32

Hello, @seb,

Thank you for contacting us and for using XStore.

1/ We would like to remind you to verify that your website is currently utilizing the most recent versions of XStore. Please ensure that you have updated to the latest version of the XStore theme, which is version 9.2.3, and the XStore Core plugin, which is version 5.2.3.

For your convenience, you can review the update history and access the latest versions at the following link: https://xstore.8theme.com/update-history/
https://xstore.helpscoutdocs.com/article/63-theme-update

2/ After the theme update, you need to clear all cache. Your problem may be caused by cache, please clear cache of plugin, server and cache of the browser.

3/ Please clear cache > change any settings and the Save button will work https://prnt.sc/FVLj513CIFRB

Should you require any assistance with the update process or have any questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#373416 Copied
Tagged: fix woocommerce issues, greyed out button, sales booster issue, save changes button, troubleshoot woocommerce, wordpress woocommerce themes
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The issue related to '‘Sales booster save changes button stays greyed out’' has been successfully resolved, and the topic is now closed for further responses

Sales booster save changes button stays greyed out

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