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Revolution Slider, when i want slider in editor makes Ajax error! error

This topic has 14 replies, 3 voices, and was last updated 2 years ago ago by Olga Barlow

Trotyl

Participant

April 20, 2022 at 22:06

Hello,

After some time Revolution Slider stop working.

When I try to open actual slider or make new, there is “Ajax Error! error”

I have no idea what to do.

Regards

Please, contact administrator
for this information.

#322337 Copied Theme version: 8.1.4

13 Answers

Rose Tyler

Support staff

April 21, 2022 at 08:38

Hello,

1/ Check this article – https://codeless.co/slider-revolution-ajax-error/
2/ Contact your hosting provider and ask for help, maybe information from the server error log will point you in the right direction what needs to be fixed.
3/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#322361 Copied

Trotyl

Participant

April 21, 2022 at 09:02

1/ PHP Memory Issue – correct
PHP version, and permission also ok
2/ I have VPS, so tell me what info we need and where it is on WHM
3/ I tryed already

Please contact administrator
for this information.

#322363 Copied

Olga Barlow

Support staff

April 21, 2022 at 23:38

Hello,

Read this post https://www.zeninvader.com/fix-admin-ajax-403-forbidden-error/
I see the same error in the console on your site. And also I see the CloudFlare cache. So, read the article and check if the solution described there will help you.

Regards

#322437 Copied

Trotyl

Participant

April 21, 2022 at 23:42

im online now, i turned off cloudflare cashe, and its didint help. Please check now

#322439 Copied

Olga Barlow

Support staff

April 21, 2022 at 23:50

Hello,

Nope, the system, still detects that https://prnt.sc/d5PF0k5v38hf
Contact your hosting provider support and ask about server error logs and show them the mentioned error in the console.

Regards

#322441 Copied

Trotyl

Participant

April 22, 2022 at 00:27

ok, i messaged them, i will write here if they find solution

#322447 Copied

Rose Tyler

Support staff

April 22, 2022 at 07:22

Hello,

Thanks for understanding

Regards

#322459 Copied

Trotyl

Participant

April 22, 2022 at 20:43

Now situation goes very strange, because server support cant replicate the error :-/ he record it. So Its depends on browser? Now im really confuse. Please check his movie

Please contact administrator
for this information.

#322518 Copied

Rose Tyler

Support staff

April 25, 2022 at 07:51

Hello,

Yes, it is strange. What browser and version of it does the server support team use while checking the problem?

Regards

#322606 Copied

Trotyl

Participant

April 25, 2022 at 14:44

Google Chrome (Beta) version 101.0.4951.26 (Official Build) beta (64-bit)

#322642 Copied

Olga Barlow

Support staff

April 25, 2022 at 23:48

Hello,

We use Version 100.0.4896.127, this is the latest available version https://prnt.sc/ES9mtdVyfmny and we have the error. So, could the support check your site from another PC with the officially released version instead of the beta version? Or maybe they have any other limits that may cause the issue for us but allow using of that file for them.

Regards

#322675 Copied

Trotyl

Participant

April 26, 2022 at 21:24

Ok, support from hosting answer, i will put message here, and do what the write

Please contact administrator
for this information.

#322734 Copied

Olga Barlow

Support staff

April 27, 2022 at 13:32

Hello,

Ok, so they finally faced the problem. So, follow their instructions.
Let them to check what is the reason of the issue.

Regards

#322786 Copied
Tagged: ajax error, revolution slider, slider editor, woocommerce, wordpress templates
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