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Revolution slider is not working - by msn_arefin

This topic has 10 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

msn_arefin

Participant

July 31, 2014 at 17:35

Hi,

I am working on a new project. http://www.cometracingleathers.com/beta/

I really loved the template before buying it. Now I am really worried about it. Because I have found three problmes already. Now the new problem came it the revolution slider problem. I am not sure what is going on. Can you please take a look on my website and let know what is the next step. Here is the screenshot.
https://drive.google.com/file/d/0B6aWtpOuwENEb1dQaHQ1Q0d3QWM/edit?usp=sharing

I am using
wordpress 3.9.1
woo commerce 2.1.12
WPBakery Visual Composer 4.2.3
Revolution Slider 4.3.6

What I believe Revolution Slider and WPBakery Visual Composer somehow conflicting each other.

Thanks you
Arefin

Please, contact administrator
for this information.

#11524 Copied

9 Answers

Eva Kemp

Support staff

July 31, 2014 at 18:35

Hello,

As I see you haven’t created any sliders yet, that’s why the shortcode you inserted on the home page isn’t working.
Please read our documentation:
https://www.8theme.com/demo/docs/legenda/index.html#!/slideshow

Regards,
Eva Kemp.

#11530 Copied

msn_arefin

Participant

July 31, 2014 at 18:49

Dear Eva,

I believe you haven’t saw the screenshot I have given.
https://drive.google.com/file/d/0B6aWtpOuwENEb1dQaHQ1Q0d3QWM/edit?usp=sharing

First of all under the “Revolution slider” plugins “Import slider” button is not working. Secondly, when I click on the “create slider” button, the whole page collapse. This is may a problem related to javascript. Please give me a technical solution rather than referring to any docs.

Please log into my wordpress and look at the problem by yourself. Access is in the private content.

Thanks
Arefin

Please, contact administrator
for this information.

#11531 Copied

Eva Kemp

Support staff

July 31, 2014 at 18:55

Please provide us with FTP credentials. We’ll update Revolution Slider plugin.
Thank you.

Regards,
Eva Kemp.

#11534 Copied

msn_arefin

Participant

July 31, 2014 at 19:24

host: http://ftp.cometracingleathers.com
username: arefinbd123
password: Arefin12#

#11536 Copied

Eva Kemp

Support staff

July 31, 2014 at 19:43

Sorry, but the provided credentials are incorrect. Please check them.
Also we recommend you to write login details in Private Content which can be viewed only by the administrators.

Regards,
Eva Kemp.

#11539 Copied

msn_arefin

Participant

July 31, 2014 at 20:50

the new access is in the private content.

Please, contact administrator
for this information.

#11540 Copied

Eva Kemp

Support staff

July 31, 2014 at 21:12

I’ve updated Revolution Slider and imported our demo slider. Please check it now. You can create your own slides if you wish.

Regards,
Eva Kemp.

#11542 Copied

msn_arefin

Participant

July 31, 2014 at 21:16

Thanks for the solution. It’s working.
I am really happy with your support 🙂

#11543 Copied

Eva Kemp

Support staff

July 31, 2014 at 21:56

Thank you for the feedback!
You’re welcome.

Regards,
Eva Kemp.

#11547 Copied
Tagged: fix error, optimize performance, revolution slider, solve problem, template issue, wordpress woocommerce
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