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Reviews- What shows up on site doesn't match back end

This topic has 5 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Brian Johnson

Ryane

Participant

May 10, 2015 at 22:20

Hi everyone,

I just noticed that the product review feature on our site is acting a little wonky. On the back end (dashboard home page), it shows everyone has given five stars (we only have a handful of reviews), but on the front end- all those reviews are showing up as 4 stars instead.

Any suggestions?

#62996 Copied WooCommerce version: WooCommerce 2.0.20.

4 Answers

Eva Kemp

Support staff

May 11, 2015 at 11:12

Hello,

Please provide us with wp-admin panel credentials.

Thank you.
Regards,
Eva Kemp.

#63086 Copied

Ryane

Participant

May 15, 2015 at 00:53

Hi Eva,
I’ve put it in the private content section. Let me know if you are unable to see it for some reason.

Thank you!
Ryane

Please, contact administrator
for this information.

#64072 Copied

Eva Kemp

Support staff

May 15, 2015 at 08:26

Hello,

The problem is with your child theme. If you enable parent theme you’ll see star rating is shown correctly. So please check your customizations in the child theme.

Regards,
Eva Kemp.

#64095 Copied

Brian Johnson

Member

May 15, 2015 at 08:31

Hello

Please add following code into the custom.css:
.star-rating[title="Rated 5.00 out of 5"] span {width:66px!important}
You may watch here how to create custom.css:
https://www.youtube.com/watch?v=Qok2zRedRMY
You may also add other width values for each rating element(4 out of5 etc.) using example above.

With best regards
Brian Johnson

#64097 Copied
Tagged: backend, frontend, mismatch, reviews, templates, woocommerce, wordpress
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Reviews- What shows up on site doesn't match back end

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