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Remove shadow from sticky header XStore.

This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

LVRB Love's Rebel

Participant

April 2, 2024 at 17:34

Hello. I need to remove the shadow from the sticky header. It appears as CSS code but when you delete the code it is still visible.

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#389721 Copied Theme version: 9.3.2

5 Answers

Tony Rodriguez

Support staff

April 3, 2024 at 07:15

Hello, @LVRB Love’s Rebel,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

For your reference, we have implemented a solution by adding CSS code to your site. You can find this code within the XStore Theme Options, under the ‘Theme Custom CSS’ section, specifically in the ‘Global CSS’ area.

For further clarification, we have provided a screenshot in the private content area of our correspondence.

Should you require any additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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#389762 Copied

LVRB Love's Rebel

Participant

April 5, 2024 at 19:37

hello. Thanks, but I have a question. Why did you disable the LiteSpeed Cache plugin?

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#390304 Copied

Tony Rodriguez

Support staff

April 6, 2024 at 06:36

Hello, @LVRB Love’s Rebel,

We wish to inform you that we have temporarily deactivated the LiteSpeed Cache plugin on your website. This action has been taken to ensure that any changes made are reflected immediately and to facilitate ongoing testing procedures.

Furthermore, we kindly recommend that you consider deactivating any caching plugins on your website during the development phase. This will allow you to observe updates and modifications in real-time without delay.

We hope you find this information beneficial for your site development process.

Should you have any questions or require further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#390324 Copied

LVRB Love's Rebel

Participant

April 6, 2024 at 16:34

Hello. Perfect. So I keep it disabled while editing the test site? Once I finish it, can I activate it without problems?

Another question, how can I optimize the site once finished? There are pages that take a long time to load and the idea is that everything can load very quickly to improve the user experience.

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for this information.

#390382 Copied

Tony Rodriguez

Support staff

April 8, 2024 at 06:40

Hello, @LVRB Love’s Rebel,

1/ Yes, Once you’ve finished editing and testing your site, you can certainly reactivate the Cache plugin without problems.

2/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is Best. You may review the results at the following link:
https://gtmetrix.com/reports/test.loveisrebel.cl/JKMzwZaz/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list
https://imgur.com/T5Ci9og

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://xstore.helpscoutdocs.com/article/39-main-theme-options
2. https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. (https://gtmetrix.com/) -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#390547 Copied
Tagged: enhanced woocommerce templates, optimized wordpress design, remove shadow sticky header, woocommerce customization, wordpress header adjustment, xstore shadow removal, xstore wordpress template
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