Register button not shown on the my account page.

This topic has 9 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Jodhpur Store
    Jodhpur Store
    Participant
    December 6, 2024 at 05:37

    Hello Support,
    When I click on the sign in button a slider from the right shows signin and register option. When I click on register as vendor I can see register button after competing the form. please let me know how scroll will be generated so that user can see the register button.
    Thank you
    Jodhpur Store

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2024 at 09:34

    Hello, Jodhpur Store,

    Thank you for reaching out to us.

    To assist you more effectively, could you kindly provide a video to help us better understand your request?
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Best Regards,
    8Theme’s Team

    Avatar: Jodhpur Store
    Jodhpur Store
    Participant
    December 6, 2024 at 12:24

    https://drive.google.com/file/d/1iX6JX-tkQhhmnZ2SSb3450nl5KLpozkN/view?usp=drive_link

    Please check the link and see on the right after completing the filling of the form I can’t fill the form nor am I able to scroll the rightsidebar for going to the register button.

    Please let me know how to fix this!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 6, 2024 at 15:56

    Hello @Jodhpur Store

    Please, try to add next custom CSS and check then:

    .etheme-elementor-off-canvas_content .et_b-tab-content {
        overflow: auto;
        max-height: 100%;
    }

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Jodhpur Store
    Jodhpur Store
    Participant
    December 7, 2024 at 14:17

    thanks for the solution.
    1) Similarly on the home page when I give a click on find A store I can see the first store and unable to view the second or the other store due to scroll not available. Please guide me to fix it.
    2) On the Product page the information about return is fixed to 30 days. How to change this value of 30 days. For example see this link https://www.jodhpurstore.com/product/beetroot/ See the information about SKU/ Brand/ Return. The value of return is 30 days.
    Thank you

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 9, 2024 at 15:28

    Hello @Jodhpur Store

    We don’t have the admin access to your web-site so we give you below some hints about the implementations:
    1/ Open the header template editor and click on the ‘Find a store’ element. Select advanced tab and scroll to the Custom CSS section at the bottom. Add next code there:

    selector .nav-sublist-dropdown {
        max-height: 50vh;
        min-height: 200px;
        overflow: auto;
    }

    2/ You should open the Single product builder and change the content of such element. For more information about using our Single product builder you can check the documentation of it -> https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Jodhpur Store
    Jodhpur Store
    Participant
    December 10, 2024 at 05:57

    Hello Support,
    Here are your login details

    Please contact administrator
    for this information.
    Avatar: Jodhpur Store
    Jodhpur Store
    Participant
    December 10, 2024 at 06:47

    Another issue is that the search in the top bar is not searching the product by brand name.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2024 at 16:47

    Hello @Jodhpur Store

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
    We’ve edited your message and moved the temporary wp-admin access into the Private Content area.

    Our theme has search by – https://prnt.sc/ZHY9F3SsoCxi

    Regarding the specific search functionality you mentioned, we currently do not support this feature. We invite you to submit a request for its implementation at our task board here:
    https://www.8theme.com/taskboard/

    Additionally, for any custom requirements, you are welcome to contact our customization department through the following link:
    https://www.8theme.com/account/#etheme_customization_panel

    We appreciate your understanding and are here to assist with any other inquiries you might have.

    Warm Regards,
    The 8Theme Team

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