Quick view does not work on products images

This topic has 8 replies, 3 voices, and was last updated 9 years, 1 month ago ago by Eva Kemp

  • Avatar: corinneo
    corinneo
    Participant
    February 12, 2015 at 19:53

    Hello

    Quick view doesn’t work on my products images…
    The lightbox is disabled as stated in the documentation.
    When I click on the “quick view” link, nothing happens.
    I did not install other lightbox or image management plugin.

    Thx

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 12, 2015 at 21:31

    Hello,

    We’re sorry for inconveniences.
    We’ll release a new theme update soon to make it compatible with the latest Woocommerce plugin version.
    You can monitor the updates on our site http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Paulien Wilkinson
    Paulien Wilkinson
    Participant
    February 12, 2015 at 23:08

    I have the same problem. I installed the update, but it doesn’t help.

    Avatar: Eva
    Eva Kemp
    Support staff
    February 13, 2015 at 00:15

    Hello @Paulien Wilkinson,

    Please provide us with wp-admin panel and FTP credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: corinneo
    corinneo
    Participant
    February 13, 2015 at 09:58

    OK Eva.
    I will try to update my theme and get back to you if Revolution Slider still doesn’t work.
    Thx for your time

    Avatar: Eva
    Eva Kemp
    Support staff
    February 13, 2015 at 10:25

    Hello @corinneo,

    Ok, let us know if further assistance is needed.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: corinneo
    corinneo
    Participant
    February 13, 2015 at 23:17

    Hello Eva

    Further assistance is definitely needed!
    I have updated my Wootheme but I still have the same issue and don’t know why.

    Thx for your help

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 14, 2015 at 17:54

    Hello,

    Some plugin is causing the issue.
    Please deactivate all 3rd-party plugins and check the site.

    Thank you.
    Regards,
    Eva Kemp.

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