Questions related to sliders on homepage

This topic has 52 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: Sebastian
    Sebastian
    Participant
    July 22, 2021 at 15:29

    2. I know, I tried that, but take a look here https://prnt.sc/1edjyce and https://prnt.sc/1edk413

    See? The size isn’t affected by the fact that the first picture is not using an image and the second is using one and they are two completely different sizes

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 22, 2021 at 20:07

    Hello,

    We don’t have option to set different padding depending on the category. if you change the padding it changes for all the breadcrumbs.

    FTP directory is empty https://prnt.sc/1efw1un

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    July 23, 2021 at 15:43

    1. I understand that by they are using the same theme and they manage to do it somehow, is there any trick / hack that would allow me to set a different padding for places that do not have an image the same as they did?

    2. Try this one

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 14:13

    Hello,

    1)

    they are using the same theme and they manage to do it somehow,

    Who? Sorry, but I don’t understand you. Provide us with a link to site or link to the topic where you found that.

    2) Thank you. I passed the issue to our developers.

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    July 26, 2021 at 14:36
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 20:19

    Hello,

    They used custom CSS with categories classes to add custom paddings for these categories only https://prnt.sc/1g9tha5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 28, 2021 at 16:44

    Hello,

    Fixed. Issue was related not to theme but to select2 library that WooCommerce plugin use. If there are not a lot of items in select it does not allow to open select in the normal way. We have added fix to the child theme.

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    July 29, 2021 at 15:37

    Ok thank you, very much appreciate it.
    I have just one question, apparently, right now the filter is only reading the products from Attributes only, not from brands anymore, so I have to add the attribute for each product in order for the filter to show the products, this wasnt happening before, is there any way we can make it like that? I really need it please.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2021 at 12:24

    Hello,

    Use brands filter widget if you want to filter by brand http://i.prntscr.com/y8huqM28QsagMk_q9sUP1g.png

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    July 30, 2021 at 15:47

    The thing is I want to have the design that the woocommerce filter is providing, not that one, like the dropdown menu, choosing this one is making a list and I need that drop-down list in order for everything to look the same.

    Avatar: Sebastian
    Sebastian
    Participant
    July 30, 2021 at 16:26

    Also, I’m trying to change the color of the filter button that’s showing in the responsive version but I can’t find anything, how can I change that?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2021 at 17:57

    Hello,

    1) Unfortunately, our brands filter widget does not have drop-down type, only a list.
    2) Add the below code to Theme Options > Custom CSS to change the color of the floating filter button

    .et-toggle-mob-sidebars-inner .et-toggle {
        background-color: #26609c;
        color: #fff;
    }

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    July 31, 2021 at 12:59

    1. I understand but this wasn’t happening before, I don’t know what happened but a few days ago I had the filter that was by brands and with the design that I mentioned but now I can’t seem to be able to add it, why is that?
    2. Ok thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 10:22

    Hello,

    1) You had the default Filter by attributes there where Brand attribute was chosen. You still can use that if you need. But we never had the 8theme Brand filter with the drop-down style.

    2) You are welcome.

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    August 2, 2021 at 15:26

    1. The thing, before the filter was reading the brands just from Brands, not from the attributes as well, right now, it’s showing me for example that I have 38 products at ITC but when I click on it it will show me just 11 products because it’s not the same number as it is in the attributes section, but that didn’t happen before. https://prnt.sc/1idrfw4 see how they have it? That’s what I’m trying to achieve, I had the same thing before but now I have the issue that I just mentioned above, how can I manage to add the woocommerce filter to read just from the brands without being forced to add all the products in the attributes section as well? It’s really over complicating everything

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 2, 2021 at 19:43

    Hello,

    You added the brand attribute for the 11 products only https://prnt.sc/1ifp9bh
    But you added 38 products to the ITC brand. That’s why you have different results while using filter by brand attribute and filter by brand itself.
    So, add the necessary attribute for all the products of this brand if you want to filter by the ITC attribute and get all the products you have in ITC brand.

    Brand filter does not have drop-down type, so you won’t have this https://prnt.sc/1idrfw4 Only Brand list widget has the drop-down style but it does not filter, it just redirects you to the brand page.

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    August 4, 2021 at 16:06

    Ok so I’m facing some big issues with some pages -> https://italceramic.ro/categorie-produs/gresie/
    In the responsive version everything is messed up, every page from categorie-produs is like that, the filter button isn’t supposed to be there, the elements are all minimized somehow, this didn’t happen before I updated the theme -> https://prnt.sc/1j1x2se & https://prnt.sc/1j1xa0z Also facing some issue with this page as well because apparently is not mobile friendly -> https://italceramic.ro/despre-noi/ and I can’t understand why because I haven’t received any warnings before I made the update for the theme and the plugin.
    And another issue https://italceramic.ro/colectii-placi-ceramice/ still with the responsive version, in the past I did some edits and turned that row into two rows so everything would like nice, now that’s gone, why did that happen? A lot of problems with the responsive version for some reason..

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 5, 2021 at 15:24

    Hello,

    Header overlap option was enabled for the mobile header https://prnt.sc/1jgdv7c It means that header overlaps the page content. I have disabled that. Check your site and remove unnecessary padding on start of the pages if you added that.

    Regards

    Avatar: Sebastian
    Sebastian
    Participant
    August 5, 2021 at 15:34

    Alright awesome, thank you
    Do you know by any chance how can I remove the filter from there? I dont want to show it there https://prnt.sc/1jghefr (I have used the old screenshot, thats why the image is still in red but all good, I just need to know how can I remove the filter from there

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 5, 2021 at 16:38

    Hello,

    Theme Options > WooCommerce > Shop > Shop page layout > Sidebar Position For Mobile

    Regards

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