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Questions for a webshop - by irish - on WordPress WooCommerce support

This topic has 80 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: irish
    irish
    Participant
    May 30, 2016 at 12:18

    Hi Eva,

    Thanks!

    3. Like in this text: http://e-bikewereld.nl/accu-revisie/
    4. I see this when editing a reply of me : http://e-bikewereld.nl/wp-content/uploads/2016/05/Schermafbeelding-2016-05-30-om-13.18.58.png
    5. For example look at product: http://e-bikewereld.nl/product/fietsaccu-panasonic-36v17ah/
    Under the description text it says : “4 op voorraad” (4 in stock). Is it possible to make this text, so the stock text, in bleu en bold?
    6. Normally in the shop is saying “On Stock” with every product. Why is it gone? I checked everything on able.

    #127536 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2016 at 13:34

    Hello,

    3. Use this css code:

    .content a {
  text-decoration: underline;
}

    4. There were technical issues on the forum but now they should be fixed. Are you still experiencing the problem? If so please provide login details to your account as we don’t see the error in our account.

    5. Please add this code in Global Custom CSS:

    .stock.in-stock {
    color: blue;
    font-weight: bold;
}

    6. Do you mean on single product page or Shop page?

    Regards,
    Eva Kemp.

    #127561 Copied
    Avatar: irish
    irish
    Participant
    May 30, 2016 at 13:57

    Thanks!

    4. No now it’s gone.
    6. Single product page

    #127568 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    May 30, 2016 at 14:54

    Hello,

    6. As I see Stock option isn’t enabled in a product editor http://storage8.static.itmages.com/i/16/0530/h_1464616452_8375933_75dea3951c.jpeg , for example for this product http://e-bikewereld.nl/product/originele-fietsaccu-bosch-active-36v-300-wh-frame/ .
    Enable it.

    Regards,
    Eva Kemp.

    #127598 Copied
    Avatar: irish
    irish
    Participant
    May 31, 2016 at 08:20

    Hi Eva,

    Thank!
    Hopefully the last questions…

    1. On the mobile: The search button and the cart button are very close to each other. Is it possible to set some space between them and set them on 1 line?
    2. Zoomfunction at a productimage doesn’t work.

    #127675 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 31, 2016 at 08:42

    Hello,

    1. Please add this code in Custom CSS for mobile section:

    .header-search {
    margin-top: 0px !important;
    margin-right: 35px !important;
}

    2. As I see zoom effect is working, but your original images are small you need reupload them with higher dimensions approximately 1,425px × 1,900px.

    Best regards,
    Jack Richardson.

    #127684 Copied
    Avatar: irish
    irish
    Participant
    June 22, 2016 at 13:03

    Hello,

    On the page: https://e-bikewereld.nl/accu-revisie/fietsaccu-revisie/ and the whole site the text after the bullet point are going to be smaller dan the content text inn browsers like internet explorer and firefox… On safari it seems good. how can i fix this? Thank you!

    #130634 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 22, 2016 at 13:22

    Hello,

    Sorry, but your query is unclear.
    Please show a screenshot of the issue and what you want to achieve.

    Best regards,
    Jack Richardson.

    #130638 Copied
    Avatar: irish
    irish
    Participant
    June 29, 2016 at 17:13

    Hello Jack,

    1. See print screen: https://e-bikewereld.nl/wp-content/uploads/2016/06/Schermafbeelding-2016-06-22-om-14.00.49.png

    2. My webshop is still slow and when testing in Pindom.com and GTmetrix.com they say:

    – Defer parsing Javascript & Combine external Javascript. What do they mean and how can i fix this?
    – Parralize downloads across hostnames
    – Combine external CSS

    Hope you can help me!

    #131733 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 29, 2016 at 18:14

    Hello,

    1. Add this css code in Theme Options > Custom CSS > Global Custom CSS section:

    .content li {
    line-height: 1.8;
}

    2. Try to use caching plugin, e.g. W3 Total Cache http://www.wpbeginner.com/plugins/how-to-install-and-setup-w3-total-cache-for-beginners/

    Best regards,
    Jack Richardson.

    #131745 Copied
    Avatar: irish
    irish
    Participant
    June 30, 2016 at 08:21

    Hi Jack,

    Thank you!

    Other question: All of a sudden (maybe after the Woocommerce/Theme update?), all the products shows “In Stock”. But before that we only have that message when we actually put a stock in a product. So the products that we don’t manage a stock amount, don’t show any message.

    How can i set the message off by the products who don’t have a stock, but also are not out of order?

    #131821 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2016 at 08:41

    Hello,

    Please check settings in WP Dashboard > Woocommerce > Settings > Products > Inventory.

    Best regards,
    Jack Richardson.

    #131829 Copied
    Avatar: irish
    irish
    Participant
    July 1, 2016 at 09:48

    Hi Jack,

    Yes i tried everything but nothing helped. Maybe because the update of Woocommerce? Can you help us?

    – Only show “In stock” when we add a stock in a product

    2) Other question about Woocommerce. All of a sudden in the Cart, it shows Shipping Costs + Free Shipping. But Free Shipping only needs to appear when the cart is € 75,- and then the normal shipping costs has to be gone. Now both options are showing up.

    Please help us 🙂

    #132076 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    July 1, 2016 at 09:55

    Hello,

    1. Please check if the same issue persists with default Woocommerce theme Storefront https://www.woothemes.com/storefront/ . If it does then it’s related to new Woocommerce update.

    2. You have to contact Woocommerce support regarding shipping settings as they are related to their configuration.

    Regards,
    Eva Kemp.

    #132078 Copied
    Avatar: irish
    irish
    Participant
    July 8, 2016 at 10:34

    Hello EVa,

    I’m sorry but we still have the text issue with the bullet point. The text is a lot smaller than normal content, see: https://e-bikewereld.nl/revisie-accu-elektrische-fiets/

    What can we do?

    #132932 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    July 8, 2016 at 11:42

    Hello,

    Please use this css code:

    .blog-post .content-article li {
    font-size: 16px;
    font-family: Armata;
}

    Regards,
    Eva Kemp.

    #132948 Copied
    Avatar: irish
    irish
    Participant
    July 16, 2016 at 20:27

    Hi Eva,

    I really have to back with this issue because no one can help me with this. Already ask it at Woothemes and other forums, but they say that is has something do with the theme:

    All of a sudden (maybe after the Woocommerce/Theme update?), all the products shows “In Stock”. But before that we only have that message when we actually put a stock in a product. So the products that we don’t manage a stock amount, don’t show any message. Now all product say “in stock”.

    How can i set the message off by the products who don’t have a stock, but also are not out of order?

    If you don’t have the solution for this, please help me than to remove all those messages in product view.

    #133850 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    July 18, 2016 at 08:23

    Hello,

    Have you checked the stock issue with default Woocommerce theme Storefront https://www.woothemes.com/storefront/ ? Please do this and let us know the result.
    Also show a page where stock status shouldn’t be displayed.

    Regards,
    Eva Kemp.

    #133902 Copied
    Avatar: irish
    irish
    Participant
    July 18, 2016 at 10:15

    Hi Eva,

    I updated Woocommerce to the very last version, and now it’s fixed. Sorry but thanks for your patience!

    #133922 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    July 18, 2016 at 10:16

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #133924 Copied
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