Products showing by default on the shop section

This topic has 8 replies, 3 voices, and was last updated 11 months ago ago by Tony Rodriguez

  • Avatar: PR
    PR
    Participant
    May 20, 2023 at 04:22

    Hello,

    How can we show the products to be displayed as in alphabetical order when you click the shop page?

    So for example when someone clicks this; https://xstore.8theme.com/elementor2/industrial-power-tools/shop/

    The products show up in alphabetical order (by default)

    Thanks!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 20, 2023 at 05:32

    Hello, @PR,

    Thank you for using our theme and for contacting us.

    Shop page content and functionality come from the WooCommerce plugin.

    All the available sorting options you can find in Appearance > Customize > WooCommerce (Shop) > Product Catalog > Default product sorting.
    By default, the sort order for your products is “Custom Ordering + Name”. Navigate to Products, then click Sorting. From this page, you can simply drag and drop the product rows to reorder them https://gyazo.com/c680776c6d72e5bddf1457442afbca87

    If this doesn’t give you the desired result, we would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because our theme doesn’t have additional settings for this.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: PR
    PR
    Participant
    May 20, 2023 at 05:45

    Hello Tony,

    Thanks!
    Is there anyway to make the products show up as alphabetically ordered?

    I cannot see that option anywhere?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 20, 2023 at 06:33

    Hello @PR,

    To ensure that products are displayed in alphabetical order, please navigate to Xstore > Theme Options > Woocommerce > Product Catalog > Default Product Sorting > Select Default sorting (“Custom Ordering + Name”) and save the changes. We have tested this on our test site and it is working correctly. For further reference, please refer to the image provided at the following link: https://postimg.cc/JDZYWQfp

    Best regards,
    8Theme’s Team

    Avatar: PR
    PR
    Participant
    May 21, 2023 at 00:56

    Hello Tony,

    thanks for your reply!
    we have done that but the products are starting from “e”
    we have products starting with a and b as well, but they don’t show up first.

    any opinions would be great!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2023 at 07:48

    Dear,

    Thank you for your response. However, we must reiterate our previous answer – https://prnt.sc/MjLRRERlhO5D
    You can test the Shop page with the default WooCommerce theme, Storefront, and the result will be the same. This is because our theme does not affect this functionality, which is provided by the WooCommerce plugin. If you have any further questions, please contact the WooCommerce support team. We appreciate your understanding.

    Kind Regards,
    8theme team

    Avatar: PR
    PR
    Participant
    May 25, 2023 at 00:29

    Hello Tony,

    Thanks!
    We will ask WooCommerce for more about this or look into plugins 🙂

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 25, 2023 at 07:32

    Hello, @PR,

    You’re welcome! That sounds like a great plan. Feel free to reach out if you have any further questions or need assistance with the theme. Happy exploring!

    Have a nice day.

    Kind Regards,
    8theme team

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