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Products lost the image attatchments - by sparktusk5

This topic has 4 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: sparktusk5
    sparktusk5
    Participant
    December 29, 2015 at 19:42

    I had a lot of products on my website using this theme. Everything was working fine and then i went site and notice product images were gone. They are still in the media folder, but the majority of them have gotten unlinked and do not show on the product pages. It is almost as if they were unlinked from the products. PLEASE HELP! this is a ton of work to re-setup all of the product images.

    Please, contact administrator
    for this information.
    #106217 Copied Theme version: latest WooCommerce version: latest
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2015 at 12:20

    Hello,

    Please clarify after what modifications images have been removed.
    You may try to restore your site and database from back up.
    Ask your hosting provider to help you with it.

    Best regards,
    Jack Richardson.

    #106306 Copied
    Avatar: sparktusk5
    sparktusk5
    Participant
    December 31, 2015 at 01:35

    after no modificatoins. Everything was fine then boom everything gone.

    #106365 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 4, 2016 at 09:27

    Hello,

    Did you try to restore your site files and database from backup?

    Best regards,
    Jack Richardson.

    #106489 Copied
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