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Product with product gallery - by Peter - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

Peter

Participant

January 17, 2024 at 11:18

Hi, I have a problem with “product gallery”.
After changing the appearance of the panel on the page, nothing changes.

Please, contact administrator
for this information.

#380216 Copied Theme version: 9.2.5

5 Answers

Tony Rodriguez

Support staff

January 17, 2024 at 12:54

Hello, @Peter,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Kind Regards,
8theme team

#380228 Copied

Peter

Participant

January 17, 2024 at 12:57

Hi

Please contact administrator
for this information.

#380230 Copied

Tony Rodriguez

Support staff

January 17, 2024 at 13:45

Hello, @Peter,

Thank you for reaching out to us regarding the issue with your “product gallery.” We understand the importance of having a seamless experience, and we appreciate your patience.

After carefully reviewing your provided information, we visited your site and specifically focused on the Single product >> Gallery section. We can confirm that the changes to the appearance of the product gallery are functioning as expected.

To provide you with visual guidance and ensure clarity, we have created a video demonstration. You can access the video by clicking on the link below:

https://www.veed.io/view/8042af41-e700-488a-9b1a-3a4356b11a21?sharingWidget=true&panel=share

In the video, we walk you through the steps and showcase the proper functioning of the product gallery after making appearance changes.

If you encounter any difficulties or have additional questions, don’t hesitate to reach out to us.

Kind Regards,
8theme team

#380233 Copied

Peter

Participant

January 17, 2024 at 13:54

Now it’s OK.
Thanks 🙂

#380234 Copied

Rose Tyler

Support staff

January 17, 2024 at 16:52

Hello, @Peter,

We are pleased to hear that your issue has been resolved.

Kind Regards,
8theme team

#380272 Copied
Tagged: customizable wordpress templates, online store, product gallery, responsive woocommerce theme, seo friendly woocommerce, woocommerce templates, wordpress ecommerce
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