Product Sorting not showing/displayed on pages

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Henry
    PAC
    Participant
    December 2, 2023 at 01:34

    I have added xstore Product Sorting widget on the backend with elementor page builder. the product sort drop down is displayed on the back end but it is not showing up on the front end.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 2, 2023 at 10:09

    Hello, @PAC,

    Private content

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Henry
    PAC
    Participant
    December 2, 2023 at 13:55

    No problem. What country are you trying to access the site from? I will remove that from the block list.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2023 at 06:23

    Hello, @PAC,

    We kindly request that you review the private content area at your earliest convenience.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Henry
    PAC
    Participant
    December 4, 2023 at 13:51

    that country has been unblocked. please assist

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2023 at 06:19

    Hello, @PAC,

    I hope this message finds you well.

    We are grateful for the access you have provided to your website. Upon reviewing your site, we have observed that the “Xstore Product Sorting Widget” has been implemented on a standard page. We would like to clarify that this widget is designed to function in a specific context.

    In version 9.2 of our theme, we introduced the Product Sorting Widget, as detailed in our changelog:

    ADDED: Product Sorting widget for Elementor Product Archive builder

    This indicates that the widget is intended exclusively for use with the Custom Archive page created through the Elementor Product Archive builder. It is not designed to operate on any other type of page.

    We trust this explanation resolves any confusion regarding the widget’s application.

    Should you require further assistance or have any questions, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

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