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Product image problem. i want to use orginal image size itself

This topic has 13 replies, 2 voices, and was last updated 3 weeks, 5 days ago ago by Luca Rossi

ubansal

Participant

April 22, 2025 at 15:15

only show original image not 768×768 or small or medium or large

not working
https://sazunajewellers.com/wp-content/uploads/product/MANGALSUTRA/JS00132-YGP600_1_lar-768×768.jpg

working
https://sazunajewellers.com/wp-content/uploads/product/MANGALSUTRA/JS00132-YGP600_1_lar.jpg

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#441452 Copied Theme version: 9.4.10

12 Answers

Luca Rossi

Support staff

April 23, 2025 at 06:51

Dear @ubansal,

Thank you for reaching out.

In this case, we kindly recommend regenerating the thumbnails. You may use the following plugin to assist with this process:
https://en-gb.wordpress.org/plugins/regenerate-thumbnails/

For further details and guidance, please refer to the official WooCommerce documentation:
https://developer.woocommerce.com/docs/thumbnail-image-regeneration/

We hope this information proves helpful. Should you have any further questions, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#441492 Copied

ubansal

Participant

April 23, 2025 at 08:32

i dont want to use other image sizes .use only original

#441515 Copied
Luca Rossi

Support staff

April 23, 2025 at 10:08
Dear @ubansal,

We hope this message finds you well.

We would like to inform you that we have added the following code to the functions.php file of your child theme:

add_filter('single_product_small_thumbnail_size', 'n2t_single_product_small_thumbnail_size', 999); function n2t_single_product_small_thumbnail_size(){ return 'full'; }

As a result, the product images on the single product page are now displayed in full size.

Could you please review the changes at your convenience and let us know if everything is working as expected?

Best regards,
The 8Theme Team
#441558 Copied
ubansal

Participant

April 23, 2025 at 15:11

love u guys it sorted the problem.

now
i want to add filter by tags option in side bar under category

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#441622 Copied

ubansal

Participant

April 24, 2025 at 05:05

also even after the code
add_filter(‘single_product_small_thumbnail_size’, ‘n2t_single_product_small_thumbnail_size’, 999);
function n2t_single_product_small_thumbnail_size(){
return ‘full’;
}

has been added but the problem still persists

Files is visible for topic creator and
support staff only.

#441654 Copied

Luca Rossi

Support staff

April 24, 2025 at 08:03

Dear @ubansal,

We kindly ask you to copy the following file from the XStore parent theme to the same directory within the XStore child theme:

– Parent Theme:
/wp-content/themes/xstore/woocommerce/content-product-slider.php

– Child Theme:
/wp-content/themes/xstore-child/woocommerce/content-product-slider.php

Once the file has been copied, please navigate to line 110 and modify the image size parameter by replacing “woocommerce_thumbnail” with “full”.

We hope this helps. Should you have any questions or need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#441682 Copied

ubansal

Participant

April 24, 2025 at 16:57

the issue still persists.pls have it fixed asap

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support staff only.

#441826 Copied

Luca Rossi

Support staff

April 25, 2025 at 05:23

Dear @ubansal,

It appears that the file has been placed in the incorrect directory within your child theme, as shown in the screenshot below:

https://prnt.sc/TwE0-fCdaJBz

The correct path should be:

/xstore-child/woocommerce/content-product-slider.php

However, it is currently located at:

/xstore-child/content-product-slider.php

Kindly update the file location accordingly to ensure proper functionality.

Best regards,
The 8Theme Team

#441847 Copied

ubansal

Participant

April 25, 2025 at 19:25

in shop archive page the product currently is sorted by popularity ,i want it to be sort by latest

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support staff only.

#441959 Copied

Luca Rossi

Support staff

April 26, 2025 at 06:37

Hi @ubansal,

Please navigate to XStore > Theme Options > WooCommerce(Shop) > Product Catalog > Default product sorting > select Sort by most recent:

https://tinyurl.com/2db6eowr

Hope it helps!

#441996 Copied

ubansal

Participant

April 26, 2025 at 15:31

thanks i am facing the image size problem again

https://sazunajewellers.com/product/dt2905/

pls check here

#442056 Copied

Luca Rossi

Support staff

April 27, 2025 at 06:22

Hi @ubansal,

Can you please purge all the caches and check again?

https://tinyurl.com/23tdrnww

Thank you!

#442100 Copied
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