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Problems with my blanco QTY and Checkout (again)

This topic has 2 replies, 2 voices, and was last updated 7 years, 12 months ago ago by Jack Richardson

  • Avatar: forevershops
    forevershops
    Participant
    April 25, 2016 at 11:25

    Hello 8Theme, i am having lots of trouble with my blanco theme.

    1. Somehow when i use the QTY ( quantity ) on my products with the ’’+-’’ It starts going up and down super fast. So lets say a person wants to purchase 2 products, he clicks on the PLUS and it possible stops somewhere around 20. Check it out: http://www.antivliegenshop.nl/p/muggenvanger-mozzie/

    2. Second Problem: some how when people add products and go to the check out/cart, sometimes they come on the correct checkout page, and often on a page like see the embed. I do not know how to fix this: http://www.antivliegenshop.nl/strange-checkout.PNG. This occurs like 5 times out of 10 total. So you should understand that nobody wants to purchase from us, although it’s high season in our country at this moment.

    I hope to hear from any other buyer or from the developers them self shortly how to help me out. Been in trouble with this template/site/script like a lot of time. i need to get it fixed.

    Best regards , Dari M.

    #122777 Copied Theme version: 3.5 WooCommerce version: 2.52
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 25, 2016 at 13:53

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #122813 Copied

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