I’ve bought the xstore theme. It seems like the My account page dosen’t work or not compatible with woocommerce. Following link dosen’t work:
Hi, i’m glad to hear the theme is fully compatible with WooCommerce. But it’s not working – Atleast not for me.
See private content area for guide on how to acces the website.
I just used the login credentials that i provided you, and it’s working for me. Can you please try agian?
Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue with My account links when the Storefront theme is enabled?
It looks like the problem is independent of the theme, and should be solved from the server side or by WooCommerce support. Let us know the result of test to confirm it.
I just followed your instructions and the failure still occur when the Storefront theme is enabled.
Thanks for the reply. It means the problem is independent of our theme, so we can’t help you. Try to contact your hosting provider and WooCommerce support.
Also, try to disable all the third-party plugins (including cache plugin), clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
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