Problems after Woocommerce and Theme Update

This topic has 8 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: thalitamrd
    thalitamrd
    Participant
    January 19, 2016 at 02:31

    Hi there!

    So, after I updated my Theme, my HOMEPAGE disappeared! I have no idea of how fix it, can you please help me?

    http://www.mirandaco.com.br

    Plus, I keep getting a message that says that It contains outdated copies of some WooCommerce template files.

    Could anyone help me, please? Thank you so much!

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 19, 2016 at 08:03

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: thalitamrd
    thalitamrd
    Participant
    January 20, 2016 at 16:28

    Hi Jack!
    Did you receive the infos?

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 20, 2016 at 17:43

    Hello,

    You’re using old plugins versions.
    Update them. You can download the plugins here https://www.8theme.com/download-plugins/ .
    After you update the plugins you need to recreate Post Grid element on your home page as this element was modified in the recent Visual Composer update.

    Best regards,
    Jack Richardson.

    Avatar: thalitamrd
    thalitamrd
    Participant
    January 27, 2016 at 21:34

    Hi there!
    Thank you so much, I have done everything as you said an now my website is ok!
    I also decided to change my Home Page to the Version 11, but I’m having problems by showing the products. I would like to have 2 products, with the description on the side, as it is show on Version 11. How can I do that? Thank you

    http://www.mirandaco.com.br/home-page-11-new-collection/

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 28, 2016 at 15:53

    Hello,

    I’ve edited Products element settings on “Home page 11 – New Collection” page.
    Please check it.

    Best regards,
    Jack Richardson.

    Avatar: thalitamrd
    thalitamrd
    Participant
    January 28, 2016 at 16:35

    Hi Jack!

    How are you? Once again, thank you for your help.
    I had a look on the changes you made, but I was trying to show the products descripion on the side, as it is shown on Version11 of Legenda Theme. Do you know if this is possible? Thank you!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 29, 2016 at 11:35

    Hello,

    I’ve added the css code in VC CSS editor:

    @media (min-width: 1200px) {
        .items-slider.products-slider .row-fluid .span6 {
        width: 47.5%;
    }}

    Please clear browser cache and check the page.

    Best regards,
    Jack Richardson.

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