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Problem with woocommerce - by rizvejoarder

This topic has 56 replies, 5 voices, and was last updated 8 years, 12 months ago ago by Eva Kemp

leo

Participant

April 21, 2015 at 17:36

safe around here send my keys ? no one else sees ? well I am going to send i need help

Please, contact administrator
for this information.

#58519 Copied

rizvejoarder

Participant

April 21, 2015 at 17:42

Could you please check via my hosting? seems FTP not working?

Please, contact administrator
for this information.

#58523 Copied

leo

Participant

April 21, 2015 at 17:46

The keys are correct
wordpress keys are

I did not understand . You can not go via FTP to my server ?
and check via yout hosting?

Please, contact administrator
for this information.

#58526 Copied

rizvejoarder

Participant

April 21, 2015 at 17:47

leo, I am not staff. I open this topic and asking help as like you

#58527 Copied

Eva Kemp

Support staff

April 21, 2015 at 17:59

Hello @rizvejoarder,

The problem is caused by one of your 3rd-party plugins. Please disable them one by one to find it out.

Thank you.
Regards,
Eva Kemp.

#58532 Copied

rizvejoarder

Participant

April 21, 2015 at 18:11

All third party plugins disabled but still not working.

#58534 Copied

Eva Kemp

Support staff

April 21, 2015 at 18:13

Hello @leo,

We can’t access wp-admin panel with the credentials you provided.
Please give us correct login details for wp-admin panel and FTP.

Thank you.
Regards,
Eva Kemp.

#58536 Copied

rizvejoarder

Participant

April 21, 2015 at 18:15

must be work. check again please?

Please, contact administrator
for this information.

#58538 Copied

leo

Participant

April 21, 2015 at 18:16

the shipping hidden content

Please, contact administrator
for this information.

#58539 Copied

leo

Participant

April 21, 2015 at 18:27

the keys are ok now?

#58545 Copied

Eva Kemp

Support staff

April 21, 2015 at 18:42

Hello @leo,

We still can’t access your site. It’s even not loading in a browser.
Are there any restrictions set on a server?

Thank you.
Regards,
Eva Kemp.

#58549 Copied

Eva Kemp

Support staff

April 21, 2015 at 18:45

Hello @rizvejoarder,

The problem is caused by Visual Composer plugin. When it’s deactivated the site works fine.
May we reupload the theme?

Thank you.
Regards,
Eva Kemp.

#58550 Copied

rizvejoarder

Participant

April 21, 2015 at 18:48

I really appreciate if you do that. Please let me know after update?

thanks again

#58551 Copied

leo

Participant

April 21, 2015 at 20:27

If you talk to my server and can not be viewed abroad. Now you can either enter via FTP ? or exite any way you could do it ?? is possible that the themes this bad , check folders WooCommerce of themes and only 3 files. day add that be? as we do?

#58566 Copied

leo

Participant

April 21, 2015 at 20:37

Alguna solucion?

#58568 Copied

Brian Johnson

Member

April 21, 2015 at 20:54

Hello Leo

Please check your ftp host name. Maybe we need to enter via port 22 or some other port you did not specified.

With best regards
Brian Johnson

#58570 Copied

leo

Participant

April 22, 2015 at 05:23

sending new linnks for what may view certain sections of the website IS URGENT PLEASE
dressur.lipoestetica.cl

explain again. checkout of plugins NOT WORK NO CHARGE
THANKS

#58612 Copied

rizvejoarder

Participant

April 22, 2015 at 07:11

Did you solved my problem or i need to update visual composer and theme?

#58615 Copied

Eva Kemp

Support staff

April 22, 2015 at 09:35

Hello @rizvejoarder,

Please take our apologies but reuploading the theme didn’t give any effect.
Soon we’ll upload new version of Visual Composer plugin at the link https://www.8theme.com/download-plugins/ and you’ll be able to download it and update the plugin.

Thank you for your patience.

Regards,
Eva Kemp.

#58647 Copied

Eva Kemp

Support staff

April 22, 2015 at 09:47

Hello @leo,

You selected “Custom Registration Page” template for Checkout page. I’ve changed it to “default template”. Now the Checkout page is working. Please clear browser cache and check.

Regards,
Eva Kemp.

#58650 Copied
Tagged: help, problem, solution, support, template, woocommerce, wordpress
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