Problem with shop gallery image size - by xaviergp

This topic has 7 replies, 3 voices, and was last updated 4 years, 5 months ago ago by xaviergp

  • Avatar: xaviergp
    xaviergp
    Participant
    January 15, 2021 at 13:29

    Hi. The size of images displayed on my product gallery is giving me some trouble. No matter the size I set from the theme options, they always appear huge, but with very low quality. It is like images are been resized no matter the original size.
    Thanks in advance

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 15, 2021 at 15:55

    Hi,

    Thanks for using our theme.
    Add the next code in Theme Options > Theme custom CSS > Global custom CSS:

    .content-product .product-content-image img {
        width: auto;
    }

    Regards

    Avatar: xaviergp
    xaviergp
    Participant
    January 17, 2021 at 18:49

    Hi. I tried that and it worked for the featured products on my home, but I still have some trouble on my shop, I explain myself: I got 6 products, with exact same image size as featured, but two of them are showing very small like 5px or something. Right now im triying to change the size and it is not even responding. I tried to downgrade the wordpress version cause I believed that 5.6 made some trouble but still getting nothing

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2021 at 08:24

    Hi,

    Try to delete these 2 images from your Media library and reupload them for products.

    Provide temporary wp-admin access, so we can take a closer look.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: xaviergp
    xaviergp
    Participant
    January 18, 2021 at 09:51

    Ok, you got it.

    Please check out why the full width pages appear for half a second boxed, then it changes rapidly into full width. I know is not big deal but that is quite annoying.
    The same for the products of the shop, that now are appearing all of them the same size, but as the full width, first are shown smaller and in different sizes.

    Thanks in advance

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 18, 2021 at 17:46

    Hello,

    1) WPBakery uses scripts to stretch the row and this is how it works. We can do nothing with this, unfortunately.
    2) Provide screenshot of the issue on the shop page because I don’t see the mentioned problem with the product image size https://prnt.sc/x543vj

    Regards

    Avatar: xaviergp
    xaviergp
    Participant
    January 22, 2021 at 11:38

    Hi, it was finally solved. Thanks

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