This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Jack Richardson
Hello, I hope you are well
I have a problem with Media Carousel and images are not displayed.
https://www.8theme.com/topic/problem-with-media-carousel-element/#post-408722
Hello @MAHDAR
Please, provide us the url of the page and screenshots of the Media Carousel area where the issue exists, ensuring that suggestions provided in your previous topic didn’t help you in solving it.
Kind regards, Jack Richardson
um
It was fixed before, but now it doesn’t work again
I also sent the correct page address in private
Hello @MAHDAR
Please, fix the JS errors you have on that page expecially the Firebase-auth.js file that could break the Media carousel initialization -> https://prnt.sc/FEcdv65-gYLe.
Kind regards, Jack Richardson
tanks
Dear @MAHDAR,
I hope this message finds you well.
We regret to inform you that despite our best efforts, we have been unable to determine the exact cause of the issue affecting the media carousel. As a temporary solution, we recommend using an alternative widget for displaying media images. You can find several options in the Elementor widgets panel by conducting a search (https://prnt.sc/rksKza1EDEJQ).
Our investigation suggests that the issue may be related to the ‘Perfmatters’ or ‘WP Rocket’ plugin, specifically its settings that prevent lazy-loading from functioning correctly. We have configured the necessary selector classes as shown here: https://prnt.sc/h3xlxAdmnnML. However, we observed that lazy-loading remains active for those images.
We apologize for any inconvenience this may have caused and appreciate your understanding as we continue to resolve this matter. Please do not hesitate to reach out if you have any further questions or require additional assistance.
Best regards,
Jack Richardson
The 8Theme Team
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