Problem of layout in my contact page even when duplicating an elementor block

This topic has 5 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Andrew Mitchell

  • Avatar: diatomee
    diatomee
    Participant
    February 26, 2024 at 22:59

    Hi,

    For my “contact” page I imported an Xstore block that I liked.

    I needed to duplicate an element (image box) in this layout to add information (I duplicated the element and then just changed the text)….but the layout of this duplicated elementor element remains different from the one initial one in the browser.
    I tried also to copy/paste style but it does not fix the problem

    Can you help me ?
    In the screenshot the added element is “Comment venir”, as you see the style is different eventhough I checked the font/style/…. to be the same

    Thanks
    Nathalie

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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2024 at 09:15

    Hello, Diatomee,

    Thank you for reaching out to us with your concern.

    Please provide temporary wp-admin access.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Avatar: diatomee
    diatomee
    Participant
    February 27, 2024 at 09:21

    Hi,,

    I also transmitted the private access for topic

    https://www.8theme.com/topic/creating-my-about-page-no-elementor-blocks-inserted-but-browser-vizualisation-show-some-content/#post-384876

    I put it also here

    Thanks for your help

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2024 at 09:57

    Hello, Diatomee,

    We appreciate your prompt response.

    Please clear the cache and check the page now.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 27, 2024 at 16:14

    Dear diatomee,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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