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Creating my “about” page, no Elementor blocks inserted but browser vizualisation show some content

This topic has 8 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

diatomee

Participant

February 26, 2024 at 22:26

Hi,

I am trying to make my “about page”
I started from the orginal Marseille01 about page but deleted all Elementor component to put the ones I need

As shown in a screenshot, in my elementor builder, the page is empty (no blocks…)
When I go to my browser to previzualise, I see a text and the socials links (shown in other screenshot)….. Can you help me understand where it comes from ?

thanks a lot
Nathalie

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support staff only.

#384876 Copied Theme version: 9.2.8

7 Answers

Rose Tyler

Support staff

February 27, 2024 at 08:53

Hello, Diatomee,

Thank you for reaching out to us with your query regarding the “about page” on your website.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access and the URL of the “about page”?

You provided 1 screenshot, please provide others also.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#384919 Copied

diatomee

Participant

February 27, 2024 at 09:14

Hi,

Thanks for your answer.
Here is the other files that shows the browser view

In private area info for website access.

Thanks

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#384927 Copied

Rose Tyler

Support staff

February 27, 2024 at 09:54

Hello, Diatomee,

We appreciate your prompt response.

Private Content.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#384937 Copied

diatomee

Participant

February 27, 2024 at 10:22

Hi

Thanks
I can’t see your screenshot (it says screenshot removed)

#384943 Copied

Rose Tyler

Support staff

February 27, 2024 at 10:26

Hello, Diatomee,

We appreciate your prompt response.

Private Content.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#384944 Copied

diatomee

Participant

February 27, 2024 at 16:13

Thanks

#385021 Copied

Andrew Mitchell

Support staff

February 27, 2024 at 16:13

Dear diatomee,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#385022 Copied
Tagged: about page content, browser visualization content, creating about page, no elementor blocks, woocommerce page creation, wordpress page editing, wordpress woocommerce templates
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Creating my “about” page, no Elementor blocks inserted but browser vizualisation show some content

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