This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez
when I add the description on the products it remains the text of the theme by default in tab description ,
Hello, @aminec,
Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area in which you are facing the issue so that we’ll check and assist you accordingly.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Page URL in which the issue appears:
Note: Kindly take a complete backup of your site first.
And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.
Regards 8Themes Team.
ok
Hello, @aminec,
Thanks for the login, I have checked your issue on your site. I checked all the options and it seems that everything is set to fine. But the issue still appears.
Then I created a new product and set the description of it and once I saved it, I checked on the frontend the product appears just fine and there is no issue.
Tabs content works fine. Check this video I have made for you: https://streamable.com/vj3y4o
The issue is in the products nothing else. Simply Delete those products and create new products I hope you will never face this issue again.
Regards 8Themes Team.
Tagged: description, problem, product page, solution, templates, woocommerce, wordpress
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