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Problem after Installatiog demo content - by jphogbin

This topic has 16 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

jphogbin

Participant

September 24, 2014 at 10:26

hello, I’m having trouble using the theme demo. i have installed royal theme and followed the Demo Data Installation instructions found in the documentation. The header and footer area are not displayed properly and the content seems to slide behind the slider. I already used 2 of your theme versions (SIMPLE PAGE, CORPORATE and ALBATROS), both have the same output. Other functions also not working properly. Kindly check our site, http://yourstagingsite.com/royal/

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15 Answers

Robert Hall

Support staff

September 24, 2014 at 13:17

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

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jphogbin

Participant

September 25, 2014 at 02:45

Child theme is activated.
Give us details for what was done.
I’m hoping for your quick response.

Thanks

Please, contact administrator
for this information.

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Robert Hall

Support staff

September 25, 2014 at 07:13

Hello,

As I see your style.css file in Child Theme isn’t correct.
Read more here how to create Child Theme: http://codex.wordpress.org/Child_Themes

Regards,
Robert Hall.

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jphogbin

Participant

September 25, 2014 at 08:24

thanks! its now working fine. i forgot one line of code.
one last question, what’s the difference between Simple page and One page theme versions?

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Robert Hall

Support staff

September 25, 2014 at 08:26

Hello,

You’re welcome!
This question is a bit unclear for us. Could you please clarify us with more details?

Regards,
Robert Hall.

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jphogbin

Participant

September 25, 2014 at 08:34

http://screencast.com/t/QR1OyDUk5ek
in setting up one of your theme versions, you can choose from simple page, one page, and landing page.
what’s the difference when activating/installing one of these?
and is it okay to install/activate many theme versions?
i want to see internal pages as well.

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Robert Hall

Support staff

September 25, 2014 at 10:02

The difference is that each page has different elements, sliders, images. You can install all this and look them. After this your website will not be affected.

Regards,
Robert Hall.

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jphogbin

Participant

September 26, 2014 at 02:00

Hi,
Are these pages available for import? http://awesomescreenshot.com/0663jzcw03

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Robert Hall

Support staff

September 26, 2014 at 05:36

Hello,

Pages like Shop, Portfolio, Blog are available for import. All other you need create by yourself.

Regards,
Robert Hall.

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jphogbin

Participant

September 26, 2014 at 07:20

How do we import the Pages like Shop, Portfolio, Blog ?

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Robert Hall

Support staff

September 26, 2014 at 07:27

After installation WooCommerce page and install demo data all this pages will be included.
All this is described in the documentation:
https://www.8theme.com/demo/docs/royal/index.html#!/woocommerce
https://www.8theme.com/demo/docs/royal/index.html#!/demo_data_installation

Regards,
Robert Hall.

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jphogbin

Participant

September 26, 2014 at 11:02

We have added a plugin for events but it does not work well with the theme.
It seems for custom post types the content goes full width to the edges of the browser window (not restricted by a content container)
http://yourstagingsite.com/royal/event/lectores-legere/ sidebar pushed under content
http://yourstagingsite.com/royal/event/vero-eros/ set to show no sidebar on event detail page

What needs to change in the plugin to recognise the content containers set by your theme?

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Eva Kemp

Support staff

September 26, 2014 at 16:54

Hello,

The links you provided give 404 error. Please provide us with the correct page links.

Thank you.
Regards,
Eva Kemp.

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jphogbin

Participant

September 30, 2014 at 02:22

I have tried the links i mentioned above and it’s not giving me any errors.
Please check it again..

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Eva Kemp

Support staff

October 1, 2014 at 15:37

Hello,

As I see the pages are shown fine.
Have you already fixed the issue?

Regards,
Eva Kemp.

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