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Essential Grid Demo Content - by kjhawayek

This topic has 15 replies, 4 voices, and was last updated 9 years, 3 months ago ago by Robert Hall

kjhawayek

Participant

January 14, 2015 at 14:34

In going through the initial setup process as described in Section 5 of the user documentation, after step 1 (which completes almost instantly) I click on read files and there are no files listed. I cannot proceed to step 3 as a result.

Thank you for your help.

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14 Answers

Robert Hall

Support staff

January 14, 2015 at 15:03

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

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kjhawayek

Participant

January 14, 2015 at 15:26

Robert I supplied this information to Eva Kemp in the updates thread.

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Robert Hall

Support staff

January 14, 2015 at 15:49

Sorry, but in the other topic you provided only email address.

Regards,
Robert Hall.

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kjhawayek

Participant

January 14, 2015 at 18:15

Robert Please see below:

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 14, 2015 at 20:14

Hello,

Are you importing the .json files which are included in the theme package?
They are divided into several parts to be able to import them without any errors.

Thank you.
Regards,
Eva Kemp.

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kjhawayek

Participant

January 14, 2015 at 22:46

When I attempt to import all demo files, I click on “read files” and there are no files listed.

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kjhawayek

Participant

January 14, 2015 at 22:54

These are the files I have the option of uploading –
ess.grid-1.json
ess.grid-2.1.json
ess.grid-2.2.json
ess.grid-3.json

I do not have the royal.ess.grid.json referred to in user documentation

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Eva Kemp

Support staff

January 14, 2015 at 23:41

Hello,

One file was divided into several parts as previously some clients experienced issues when importing it. So you need import the files one by one.
Please try it.

Thank you.
Regards,
Eva Kemp.

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benditodilema

Participant

January 22, 2015 at 10:13

Hi,

Great theme!
I bought the template in themeforest i installed it. I proceded it as you say in your youtube video demo (Essential grid install) but i can´t configurate them in settings.
I have uploaded
ess.grid-1.json
ess.grid-2.1.json
ess.grid-2.2.json
ess.grid-3.json
One by one and later y choose overwrite.

Could you help me please?

Thank you in andvance

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Eva Kemp

Support staff

January 22, 2015 at 10:26

Hello @benditodilema,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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benditodilema

Participant

January 22, 2015 at 10:55

Is down as private

Please, contact administrator
for this information.

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Eva Kemp

Support staff

January 22, 2015 at 11:46

Hello,

You’re using old Essential Grid plugin version.
Please update it. You can find the plugins at the link https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

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benditodilema

Participant

January 22, 2015 at 12:27

Thank you very much.

Best Regards

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Robert Hall

Support staff

January 22, 2015 at 12:55

Hello,

You’re welcome!

Regards,
Robert Hall.

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Tagged: demo content, essential grid, grid layout, responsive design, seo friendly, wordpress woocommerce themes
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