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Paypal button is not showing on the Product Page

This topic has 9 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

Stuccolab UK

Participant

November 9, 2023 at 22:28

Hi guys,
I’ve a problem with the integration of the official woocommerce PayPal Plugin and your Theme.

The PayPal button is not showing on the Product Page with XStore. If I change the theme (I try with Storefront) the button appear. I also notice that if I deactivate the Single product builder, the button appear.

I see a topic with the same problem.
Link: https://www.8theme.com/topic/paypal-buttons-are-not-showing-up-on-the-pages/

Can you help me if I give you our FTP access?

Thank you!

#373228 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2

8 Answers

Rose Tyler

Support staff

November 10, 2023 at 12:36

Hello, Stuccolab UK,

Thank you for reaching out to us with your concern regarding the integration of the official WooCommerce PayPal Plugin with our XStore theme.

Please provide temporary wp-admin and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

We are committed to providing you with the best possible service and support, and we look forward to resolving this matter to your satisfaction.

Kind Regards,
8theme team

#373317 Copied

Stuccolab UK

Participant

November 10, 2023 at 14:41

Yes, here is the wp-admin and ftp access in Private content area.

Please contact administrator
for this information.

#373356 Copied

Rose Tyler

Support staff

November 10, 2023 at 14:45

Hello, Stuccolab UK,

We appreciate your prompt response, but we can’t log in – https://prnt.sc/-tUEqwNyE7Of Please check.

Kind Regards,
8theme team

#373359 Copied

Stuccolab UK

Participant

November 10, 2023 at 18:00

Here is new password

Please contact administrator
for this information.

#373401 Copied

Rose Tyler

Support staff

November 12, 2023 at 08:26

Hello, Stuccolab UK,

We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#373474 Copied

Stuccolab UK

Participant

November 13, 2023 at 10:55

Ok I’ll wait. Please let me know if today We could solve, because We’ve to start sell on the website 🙂

#373589 Copied

Stuccolab UK

Participant

November 14, 2023 at 16:53

Guys is it possible to receive updates?

#373761 Copied

Rose Tyler

Support staff

November 14, 2023 at 17:16

Hello, Stuccolab UK,

Pleas check now https://prnt.sc/dz9Di-yKtHZC > https://prnt.sc/BiBovGI3aUA0

Kind Regards,
8theme team

#373765 Copied
Tagged: fixing woocommerce paypal issues, paypal button issue, paypal button visibility, paypal integration troubleshooting, product page problem, woocommerce paypal button solution, wordpress woocommerce themes
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