Parent theme is missing error - by Diana Nikolova

This topic has 4 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Daniel Partadzhiev
    Diana Nikolova
    Participant
    October 26, 2023 at 18:00

    Hello, can you check this problem https://prnt.sc/Kc3qVkJ_lsP5

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2023 at 19:23

    Hello, Diana Nikolova,

    Thank you for contacting us and for using XStore.

    Please change the name of the parent theme to xstore in style.css file of your child theme.

    Kind Regards,
    8theme team

    Avatar: Daniel Partadzhiev
    Diana Nikolova
    Participant
    October 28, 2023 at 08:59

    I did that but the error still remains

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 28, 2023 at 11:47

    Hello, @Diana Nikolova,

    We are delighted to inform you that the issue you were experiencing on your website has been successfully resolved. We kindly request you to revisit your website after clearing your browser cache.

    For your reference, we have provided a screenshot in the private content area of this topic. We encourage you to review it for further understanding.

    We appreciate your patience and understanding during this process. If you have any further queries or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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