Pagination didnt work please help me ….

This topic has 9 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Slavomir
    Slavomir
    Participant
    December 6, 2023 at 22:25

    Hello pagination didnt work only 2nd page and 3 didnt work i can click on 3rd page please help …. FAST

    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 7, 2023 at 08:06

    Hello, @Slavomir,

    I hope this message finds you well.

    We kindly request that you temporarily deactivate all third-party plugins on your website, with the exception of those that are required or recommended by the theme. Following this action, please clear your browser’s cache and revisit your site to see if the issue has been resolved.

    It is possible that a conflict with one or more additional third-party plugins is causing the problem you are experiencing. Should deactivating these plugins rectify the issue, we then suggest reactivating each plugin individually to identify the specific plugin responsible for the conflict. Once identified, we recommend contacting the plugin’s author for further assistance.

    In the event that the problem continues, we ask that you leave all third-party plugins deactivated and provide us with the necessary permissions to conduct a thorough investigation of your site. This process may involve deactivating plugins and reversing any customizations made on the site.

    Please note that it is crucial to create a complete backup of your website before undertaking the aforementioned steps, as they may alter your site’s current state.

    We appreciate your cooperation and understanding in this matter.

    Yours sincerely,
    The 8Themes Team

    Avatar: Slavomir
    Slavomir
    Participant
    December 7, 2023 at 13:42

    i cant find nothing i tried turning off all plugins .. so i dont know.. i give you acces to my website

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2023 at 15:59

    Hello, Slavomir,

    We are grateful for your swift reply.

    We would like to inform you that we are experiencing difficulties logging in with the credentials you have furnished us. Kindly refer to the screenshot for your reference: https://prnt.sc/pUqbAXCgg78C

    Additionally, could you please provide us with the URL of the page that is experiencing the pagination issue?

    Thank you for your cooperation.

    Yours sincerely,
    The 8Themes Team

    Avatar: Slavomir
    Slavomir
    Participant
    December 7, 2023 at 16:26

    Try again i added new password … pagination issue is on page https://www.glowfashion.sk/obchod/

    Please contact administrator
    for this information.
    Avatar: Slavomir
    Slavomir
    Participant
    December 7, 2023 at 16:27

    And when you go on this page https://www.glowfashion.sk/obchod/ some products images didnt appear… idk why.. please help fast

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2023 at 08:01

    Hello, Slavomir,

    We are writing to express our gratitude for your swift response. However, we must inform you that the access credentials provided do not permit us to reach the Dashboard. It appears that the user has not been granted the administrator role, which is necessary for full access.

    1/ We have reviewed the pagination on https://www.glowfashion.sk/obchod/ and found that it is functioning. However, we observed an unusual display after navigating to one of the pages, as evidenced by the screenshot at https://prnt.sc/zfQqDSDuRay5 . We kindly request that you conduct tests to ensure that neither an additional plugin nor custom code on your website is causing this issue.

    2/ Some images may not appear, because of using a 3rd-party plugin for image optimization or cache plugin. Please change “Image Loading Type” in Theme Options > Speed Optimization from “Lazy” to “Default”.
    If you want to use our Lazy option, you need to disable 3rd party plugin that conflicts with it, or change the settings of that plugin (to find out what exactly plugin, disable plugins one by one to find out after disabling of which one the problem disappears).

    Thank you for your cooperation.

    Yours sincerely,
    The 8Themes Team

    Avatar: Slavomir
    Slavomir
    Participant
    December 8, 2023 at 08:11

    now you have acces admin …

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 8, 2023 at 09:28

    Hello, Slavomir,

    We appreciate your prompt response.

    We kindly request that you adhere to our recommendation to ascertain whether deactivating third-party plugins rectifies the issue you are experiencing with pagination. Should the problem persist, we would appreciate it if you could furnish us with FTP access credentials to enable us to conduct a more thorough investigation.

    Yours sincerely,
    The 8Themes Team

    Please contact administrator
    for this information.
  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.