Off-canvas product filters are not showing up on mobile

This topic has 6 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Weblike PRO
    Weblike PRO
    Participant
    December 6, 2023 at 13:48

    Hello,

    Any ideea why product filters are not showing off-canvas on mobile?
    They are showing at the bottom:

    >> https://ibb.co/dKCMCq2

    Thank you!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2023 at 14:53

    Hello, Weblike PRO,

    Thank you for reaching out to us with your query.

    You are using the new Archive Builder with Elementor for the Shop page layout. Please be informed that the Off-Canvas feature for the sidebar is not available right now. This will be added within 2-3 weeks. We are currently working on it. Sorry for the inconvenience.

    Best regards,
    The 8Theme Team

    Avatar: Weblike PRO
    Weblike PRO
    Participant
    December 6, 2023 at 14:55

    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2023 at 15:24

    Hello, Weblike PRO,

    We are pleased to inform you that there is no need to await a further update to begin utilizing the newly available element – https://prnt.sc/-B114wbBAlFB.
    Hide the standard sidebar on mobile devices, and hide the off-canvas sidebar across all platforms, making it visible exclusively for mobile users – https://prnt.sc/9DnbJfawOdKx

    We hope this information is helpful.

    Best regards,
    The 8Theme Team

    Avatar: Weblike PRO
    Weblike PRO
    Participant
    December 7, 2023 at 14:14

    Hello Tyler, and thank you for your effort!

    Please be kind to help us with this issue:

    – Off-canvas icon is displaying on desktop also (not just on mobile and tablet view) >> https://ibb.co/85hBC44

    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2023 at 14:40

    Hello, Weblike PRO,

    Please be advised that you have the option to utilize the responsive settings of the element to hide it from the desktop view – https://prnt.sc/KHp3oeYChao0

    Best regards,
    The 8Theme Team

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