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Off-canvas product filters are not showing up on mobile

This topic has 6 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

Weblike PRO

Participant

December 6, 2023 at 13:48

Hello,

Any ideea why product filters are not showing off-canvas on mobile?
They are showing at the bottom:

>> https://ibb.co/dKCMCq2

Thank you!

Please, contact administrator
for this information.

#375901 Copied Theme version: 9.2.4 WooCommerce version: 8.3.1

5 Answers

Rose Tyler

Support staff

December 6, 2023 at 14:53

Hello, Weblike PRO,

Thank you for reaching out to us with your query.

You are using the new Archive Builder with Elementor for the Shop page layout. Please be informed that the Off-Canvas feature for the sidebar is not available right now. This will be added within 2-3 weeks. We are currently working on it. Sorry for the inconvenience.

Best regards,
The 8Theme Team

#375911 Copied

Weblike PRO

Participant

December 6, 2023 at 14:55

Thank you!

#375913 Copied

Rose Tyler

Support staff

December 6, 2023 at 15:24

Hello, Weblike PRO,

We are pleased to inform you that there is no need to await a further update to begin utilizing the newly available element – https://prnt.sc/-B114wbBAlFB.
Hide the standard sidebar on mobile devices, and hide the off-canvas sidebar across all platforms, making it visible exclusively for mobile users – https://prnt.sc/9DnbJfawOdKx

We hope this information is helpful.

Best regards,
The 8Theme Team

#375918 Copied

Weblike PRO

Participant

December 7, 2023 at 14:14

Hello Tyler, and thank you for your effort!

Please be kind to help us with this issue:

– Off-canvas icon is displaying on desktop also (not just on mobile and tablet view) >> https://ibb.co/85hBC44

Thank you!

#376037 Copied

Rose Tyler

Support staff

December 7, 2023 at 14:40

Hello, Weblike PRO,

Please be advised that you have the option to utilize the responsive settings of the element to hide it from the desktop view – https://prnt.sc/KHp3oeYChao0

Best regards,
The 8Theme Team

#376041 Copied
Tagged: best selling, mobile display issue, mobile friendly themes, off-canvas product filters, product filter solutions, responsive woocommerce themes, woocommerce themes
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Off-canvas product filters are not showing up on mobile

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