No stock products being added bug - by luismario

This topic has 6 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: luismario
    luismario
    Participant
    November 14, 2015 at 05:51

    Hello, I have a similar issue to this one, maybe it’s the same but with another theme: https://www.8theme.com/topic/woocommerce-not-adding-to-cart/

    When you add a higher product quantity than what is in stock, it still shows a popup saying that the product has been added succesfully, when in reality it has not been added because there is not enough stock. The client doesn’t notice that, he only notices that the product has not been added to the shopping cart.

    This only happens in the product page and in the quick view. In the shopping cart when you try to add a higher amount and it exceeds the stock, a message is shown telling you that you can only add the quantity that’s left in stock.

    Can you help me? In the post I linked, it says that it probably is visual composer but I don’t have a previous version to try.

    Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    November 14, 2015 at 09:13

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: luismario
    luismario
    Participant
    November 14, 2015 at 20:39

    Hello, I installed a previous version of Visual Composer and it didn’t work so that is not the problem.

    I share with you the FTP details in private.

    Thanks.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    November 16, 2015 at 14:22

    Hello,

    Please disable Ajax “Add To Cart” option in Theme Options > Single Product Page and check products stock status after that.

    Regards,
    Eva Kemp.

    Avatar: luismario
    luismario
    Participant
    November 16, 2015 at 18:59

    That worked thanks Eva

    Avatar: Eva
    Eva Kemp
    Participant
    November 16, 2015 at 20:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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