New electronic minimal theme has a lot of errors error

This topic has 9 replies, 2 voices, and was last updated 4 weeks ago ago by Rose Tyler

  • Avatar: Likdu
    Likdu
    Participant
    April 10, 2024 at 11:42

    Good morning !
    I’m Marco, I would like to inform you about some problems that this new model is experiencing and I would like to know if you have a plan to make it perfect?
    I’ll put some images to show ok
    New electronic minimal theme has a lot of errors error
    Note that comparing between models I can’t configure many tools

    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 12:52

    Hello, Likdu,

    Good morning! We hope this message finds you well.

    Thank you for reaching out to us and bringing these concerns to our attention. We are committed to providing our customers with high-quality products, and we take feedback regarding any issues very seriously.

    We have 2 separate demos:
    https://xstore.8theme.com/elementor/demos/electron02/
    https://xstore.8theme.com/elementor/demos/minimal-electronics/

    As we can see electron02 demo was installed on your site. Do you want to change it to the minimal-electronics version?

    Please describe every issue and request in more detail with screenshots, so we can help you.

    Best Regards,
    8Theme’s Team

    Avatar: Likdu
    Likdu
    Participant
    April 10, 2024 at 13:12

    How can you check the images? The configuration option does not appear in the latest model.

    Files is visible for topic creator and
    support staff only.
    Avatar: Likdu
    Likdu
    Participant
    April 10, 2024 at 13:14

    How can you check the images? The configuration option does not appear in the latest model

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 13:24

    Hello, Likdu,

    Thank you for your response. We now understand your point and would like to inform you that the issue you mentioned is not a problem. The header of this version has transitioned to a new builder, meaning it is now available for editing as described in the attached article https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor

    Best regards,
    The 8Theme Team

    Avatar: Likdu
    Likdu
    Participant
    April 10, 2024 at 14:03

    The product really doesn’t serve my purpose, I won’t be able to use it because my hosting is small, this type of theme requires more powerful hosting, the site is very slow even when making the settings, I apologize but I won’t be able to use this theme.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 14:21

    Hello, Likdu,

    If you prefer to proceed with a refund, we kindly ask you to visit this page – https://themeforest.net/refund_requests/new

    Best regards,
    The 8Theme Team

    Avatar: Likdu
    Likdu
    Participant
    April 10, 2024 at 14:26

    Thank you very much for your attention and I apologize for any inconvenience it caused, I have already recommended it to 2 of my friends and I understand that the product is good and that based on my hosting I was unable to use it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2024 at 14:31

    Hello, Likdu,

    Refund given

    Best regards,
    The 8Theme Team

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘New electronic minimal theme has a lot of errors error’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.