Navigation Issue / Mobile navigation does not work / Menu drop downs do not work

This topic has 10 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: squeezecreative
    squeezecreative
    Participant
    March 12, 2015 at 05:07

    I am having severeal issues with the theme.

    – The mobile navigation does not work

    – The menu drop downs do not work

    – The WordPress toolbar at the top does not appear when logged in and looking at the site from the front end.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 12, 2015 at 08:29

    Hello,

    Sorry, but your credentials isn’t correct.

    Regards,
    Robert Hall.

    Avatar: squeezecreative
    squeezecreative
    Participant
    March 13, 2015 at 11:44

    Sorry, My mistake. I have added updated credentials below.

    Please, contact administrator
    for this information.
    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 13, 2015 at 15:20

    Hello

    The most of the problems caused by the newest 2.3.5(6) Woocommerce plugin. Currently we are working on the new theme version to bring full compatibility with the last woocommerce update. New theme version will be ready in next few days.
    Sorry for inconvenience caused. You may use 2.11.1 version which i have sent to your email until theme update will be ready.

    Thank you for understanding
    With best regards
    Brian Johnson

    Avatar: squeezecreative
    squeezecreative
    Participant
    March 13, 2015 at 22:37

    Hi,

    I have installed the version of Woo Commerce that you sent across.
    It appears to have fixed most of the issues.

    Theres still a few issues:

    – The mobile menu does not display at all now.
    – The header with account and cart details are positioned incorrectly
    – The back to top button and product filter (list/grid) icons do not display.

    Thanks

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 14, 2015 at 11:29

    Hello

    This is caused by the VC version compatibility. You may uninstall previously installed VC plugin and use version which comes with theme. The new Leader version is coming soon and all inconveniences will be removed. Thank you for understanding.

    With best regards
    Brian Johnson

    Avatar: squeezecreative
    squeezecreative
    Participant
    March 14, 2015 at 12:11

    Hi Brian,

    I need to get this theme working now as the site is supposed to go live shortly. Where do I find the previous version of VC?
    The plugin was not included with the package I downloaded from theme forrest.

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 14, 2015 at 13:15

    I have uninstalled plugin and installed previous version again from theme folder.Please check your site now.

    With best regards
    Brian Johnson

    Avatar: squeezecreative
    squeezecreative
    Participant
    March 14, 2015 at 13:28

    Thanks!

    Avatar: Eva
    Eva Kemp
    Support staff
    March 15, 2015 at 11:42

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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