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My site is very slow. I’ve made several attempts to modify its speed

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by Tony Rodriguez

ZEPHYR

Participant

April 18, 2024 at 20:52

Hello dear team, I have been having a problem with my site for a while. My site is very slow. I’ve made several attempts to modify its speed, and tried other speed plugins, but the site is so unresponsive that it doesn’t show up in the speed analysis test, but after I deactivated the theme, it responded. Please help me. Please, I don’t understand the problem. I hope you understand my English because it is weak. thanks for understanding

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#392150 Copied Theme version: V.9.3.7

1 Answer

Tony Rodriguez

Support staff

April 19, 2024 at 08:02

Hello, @ZEPHYR,

Thank you so much for purchasing our theme and contacting our support center.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://xstore.helpscoutdocs.com/article/39-main-theme-options
2. https://xstore.helpscoutdocs.com/article/128-how-to-improve-wp-rocket-settings-with-xstore

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Best regards,
The 8Theme Team

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