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My single product page was designed and created and suddenly it changed and no elements are showing

This topic has 33 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

Rose Tyler

Support staff

December 23, 2022 at 13:48

Hello,

We can’t watch your video, unfortunately – https://prnt.sc/fFcFqenweJGC Please provide a new one.

Regards

#342226 Copied

simran

Participant

December 26, 2022 at 11:04

new video

Please contact administrator
for this information.

#342310 Copied
Tony Rodriguez

Support staff

December 26, 2022 at 14:17
Hello, @simran,

1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.
```
@media(max-width:768px){
.element-raHwF.et_column.et_product-block.mob-full-width.mob-full-width-children.etheme-woocommerce-product-gallery.justify-content-start{margin-left:0px !important;}
}
```
Then save settings and check back to your site after clearing the browser cache.

2- Simply go to the Dashboard >> Appearance >> Widgets >> and then empty the “After the products” from there like this: https://postimg.cc/CdS36VNh and then check back to your issue by clearing the browser cache.

Regards 8Themes Team.
#342322 Copied
simran

Participant

December 26, 2022 at 19:18

not complete resolution

Please contact administrator
for this information.

#342335 Copied

Tony Rodriguez

Support staff

December 27, 2022 at 06:50

Hello, @simran,

Actually, it is working fine already. In the image, you shared in which I can see the issue but when I check the site it is working fine, please see this screenshot: https://postimg.cc/94KbRVQf you have a cache issue nothing else please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#342366 Copied

simran

Participant

December 27, 2022 at 07:29

But still my store page is not showing pagination still

Please contact administrator
for this information.

#342369 Copied

Tony Rodriguez

Support staff

December 27, 2022 at 07:59

Hello, @simran,

It is because you set to show all products on the page. That is why the pagination is not appearing on the site see the image: https://postimg.cc/zbJzhLXz please change the settings if you want to show the pagination on your site.

NOTE: Now please create a fresh new ticket for your remaining and new issues.

Regards 8Themes Team.

#342373 Copied

simran

Participant

December 27, 2022 at 08:05

I had previously changed it to 12 but even then the pagination was not showing. Moreover because of that there were only 12 products showing on my store and there was no way to see the rest since I couldn’t navigate to the next page

#342374 Copied

Tony Rodriguez

Support staff

December 27, 2022 at 09:50

Hello, @simran,

It is because of this plugin “WooCommerce Infinite Scroll and Ajax Pagination” I disabled it and set the product to 12, see the image: https://postimg.cc/Z9NY3qsW by doing this the pagination start appearing on the site here is the resulting image: https://postimg.cc/gL2PMcsq

Regards 8Themes Team.

#342378 Copied

simran

Participant

December 28, 2022 at 06:20

Hello Tony, yes, that is correct now. What about the header error I’m seeing on products page? On desktop?

Please contact administrator
for this information.

#342451 Copied

Tony Rodriguez

Support staff

December 28, 2022 at 07:44

Hello, @simran,

Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/vgqyFP6v

NOTE: Now please create a fresh new ticket for your remaining and new issues.

Regards 8Themes Team.

#342460 Copied

simran

Participant

January 2, 2023 at 15:45

I am again seeing the error of header like before. I don’t know why this issue keeps coming. kindly tell me and fix it permanently.

Please contact administrator
for this information.

#342787 Copied

Tony Rodriguez

Support staff

January 3, 2023 at 08:37

Hello, @simran,

Your issue has been solved, please check back to your site after clearing the browser cache. See the resulting images for a better reference here: https://ibb.co/k9Hzvvt and https://ibb.co/Y27XgPq

Regards 8Themes Team.

#342837 Copied
Tagged: change, create, design, productpage, themes, woocommerce, wordpress
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