My products aren’t showing in my shop page

Hello, Preslav,

Thank you for your clarification. In this case, we recommend setting this option to “live,” as the “coming” status indicates that the store is in development mode. Consequently, WooCommerce hides products from non-logged-in users to prevent accidental purchases.

Best regards,
8Theme Team

Hello, Preslav,

It is possible that the cause of this is related to cached data.

We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

WooCommerce -> Status -> Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Best Regards,
8Theme’s Team

Did this help you resolve the issue?
Best regards,
The 8Theme Team

Hello, Preslav,

Unfortunately, the FTP credentials you previously provided are no longer working. Therefore, we kindly ask you to add the following code to the functions.php file of your child theme.

<?php

/**
 * Replace option key if your installation uses another one.
 */
function my_xstore_get_store_mode() {
    $possible_keys = array(
        'xstore_store_mode',
        'xstore_shop_status',
        'etheme_store_mode',
        'etheme_coming_soon',
        'shop_status',
    );

    foreach ( $possible_keys as $key ) {
        $value = get_option( $key, null );

        if ( null !== $value && '' !== $value ) {
            return is_string( $value ) ? strtolower( trim( $value ) ) : $value;
        }
    }

    return 'live';
}

/**
 * Force WooCommerce catalog queries to work normally when store is live.
 */
add_action( 'pre_get_posts', function( $query ) {
    if ( is_admin() || ! $query->is_main_query() ) {
        return;
    }

    if ( 'live' !== my_xstore_get_store_mode() ) {
        return;
    }

    if (
        $query->is_post_type_archive( 'product' ) ||
        $query->is_tax( 'product_cat' ) ||
        $query->is_tax( 'product_tag' )
    ) {
        $tax_query = (array) $query->get( 'tax_query' );

        // Exclude only products intentionally hidden from catalog.
        $tax_query[] = array(
            'taxonomy' => 'product_visibility',
            'field'    => 'name',
            'terms'    => array( 'exclude-from-catalog' ),
            'operator' => 'NOT IN',
        );

        $query->set( 'post_type', 'product' );
        $query->set( 'post_status', 'publish' );
        $query->set( 'tax_query', $tax_query );
    }
}, 999 );

/**
 * Make sure WooCommerce still treats products as visible on frontend if store is live.
 */
add_filter( 'woocommerce_product_is_visible', function( $visible, $product_id ) {
    if ( is_admin() ) {
        return $visible;
    }

    if ( 'live' !== my_xstore_get_store_mode() ) {
        return $visible;
    }

    $product = wc_get_product( $product_id );

    if ( ! $product ) {
        return $visible;
    }

    // Keep explicitly hidden products hidden.
    if ( 'hidden' === $product->get_catalog_visibility() ) {
        return false;
    }

    return true;
}, 999, 2 );

/**
 * Clear WooCommerce transients once when mode changes.
 * This mimics the manual "coming -> live" refresh effect.
 */
add_action( 'init', function() {
    if ( is_admin() ) {
        return;
    }

    $mode         = my_xstore_get_store_mode();
    $saved_mode   = get_option( '_my_xstore_last_mode', '' );
    $flush_needed = false;

    if ( $saved_mode !== $mode ) {
        update_option( '_my_xstore_last_mode', $mode );
        $flush_needed = true;
    }

    // Optional self-heal: if store is live and transients were stale, clear once.
    if ( 'live' === $mode && get_option( '_my_xstore_force_flush_live', '1' ) === '1' ) {
        $flush_needed = true;
        update_option( '_my_xstore_force_flush_live', '0' );
    }

    if ( $flush_needed && function_exists( 'wc_delete_product_transients' ) ) {
        wc_delete_product_transients();

        delete_transient( 'wc_attribute_taxonomies' );
        clean_term_cache( array(), 'product_visibility' );

        if ( function_exists( 'wp_cache_flush' ) ) {
            wp_cache_flush();
        }
    }
}, 20 );

Best regards,
8Theme Team

Hello, Preslav,
Regarding the SEO plugin, we recommend using the All in One SEO plugin.

Best regards,
The 8Theme Team

We cannot directly compare their functionality, but if you believe that Rank Math is better, you are welcome to use it. However, we recommend trying both plugins to see which one performs better on your website.

Best regards,
8Theme Team

To resolve the issue with the “Reset Price” button, we made changes to the file wp-content/themes/xstore/js/theme/ajax-filters.min.js
However, we do not see these changes being applied on the frontend. It seems there might be some additional caching involved, as we have already cleared the cache through the website’s admin panel, but the old files are still being loaded.

Best regards,
8Theme Team

Hello, Preslav,

As an option, you may also replace this widget with the default one.

Best regards,
8Theme Team

Hello,

Thank you for informing us about this issue. We have added the following code to the functions.php file of your child theme. This code ensures that WooCommerce consistently recognizes the shop page as the actual shop page. In your case, for reasons unknown to us, WooCommerce occasionally starts treating the shop page as a regular site page after some time.

/**
 * WooCommerce shop page to behave like product archive
 * when it is incorrectly treated as a normal WordPress page.
 */

add_action( 'pre_get_posts', function( $query ) {
    if ( is_admin() || ! $query->is_main_query() ) {
        return;
    }

    $shop_page_id = function_exists( 'wc_get_page_id' ) ? wc_get_page_id( 'shop' ) : 0;

    if ( ! $shop_page_id || $shop_page_id < 1 ) {
        return;
    }

    $page_id   = (int) $query->get( 'page_id' );
    $pagename  = (string) $query->get( 'pagename' );
    $name      = (string) $query->get( 'name' );
    $queried_is_shop_page =
        ( $page_id && $page_id === $shop_page_id ) ||
        ( 'shop' === $pagename ) ||
        ( 'shop' === $name );

    if ( ! $queried_is_shop_page ) {
        return;
    }

    // If query already works as product query, do nothing.
    if ( 'product_query' === $query->get( 'wc_query' ) && 'product' === $query->get( 'post_type' ) ) {
        return;
    }

    // Force WooCommerce product archive query.
    $query->set( 'post_type', 'product' );
    $query->set( 'post_status', 'publish' );
    $query->set( 'wc_query', 'product_query' );
    $query->set( 'page_id', '' );
    $query->set( 'pagename', '' );
    $query->set( 'name', '' );

    if ( ! $query->get( 'orderby' ) ) {
        $query->set( 'orderby', 'menu_order title' );
        $query->set( 'order', 'ASC' );
    }

    if ( ! $query->get( 'posts_per_page' ) ) {
        $query->set( 'posts_per_page', get_option( 'posts_per_page' ) );
    }

    // Exclude products hidden from catalog, keep normal Woo behavior.
    $tax_query = (array) $query->get( 'tax_query' );
    $tax_query[] = array(
        'taxonomy' => 'product_visibility',
        'field'    => 'term_taxonomy_id',
        'terms'    => array( wc_get_product_visibility_term_ids()['exclude-from-catalog'] ?? 0 ),
        'operator' => 'NOT IN',
    );
    $query->set( 'tax_query', $tax_query );

    // Fix query flags.
    $query->is_page              = false;
    $query->is_singular          = false;
    $query->is_post_type_archive = true;
    $query->is_archive           = true;
}, 999 );

Best regards,
8Theme Team

We have already added this code to the functions.php file of your child theme.

Best regards,
8Theme Team

Thank you for your message. Please go ahead and try now, and let us know if you need any further assistance.

Best Regards,
8Theme’s Team