Mobile version problem - by KThomas - on WordPress WooCommerce support

This topic has 16 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

  • Avatar: Thomas_Tam
    KThomas
    Participant
    September 28, 2019 at 01:51

    Hi,

    I had the 3 error feedback from google search

    1. viewport not set to “device-width”
    2. Text too small to read
    3. Clickable elements too close together

    Would you help?

    Thanks and Best Regards,
    Thomas Tam

    15 Answers
    Avatar: Thomas_Tam
    KThomas
    Participant
    September 28, 2019 at 08:08

    Hi,

    Please ignore this. Solved.

    Thanks and Best Regards,
    Thomas

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2019 at 08:28

    Hello,

    I am glad that you sorted out.
    Thanks for letting us know.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 5, 2019 at 04:15

    Hi Rose,

    Sorry. These problems still on mobile usability from Google search console.
    Would you ask your developers to double-check it?

    https://prnt.sc/pf3il3

    Thanks and Best Regards,
    Thomas

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 5, 2019 at 09:09

    Hello,

    Could you provide us with a link to the result of the google search test so we may see more details about the errors?
    Also, edit the content of the slider on the home page and change the font size for the mobile view.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 10, 2019 at 01:31

    Hi,

    The google search console link https://search.google.com/

    Which font I need to change it. Before no these error come out.

    Thanks and Best Regards,
    Thomas

    Please contact administrator
    for this information.
    Avatar: Thomas_Tam
    KThomas
    Participant
    October 10, 2019 at 01:49

    Hi Rose,

    For your more information.
    I think this problem like “Google search Console – products warning” these are related to google search console.

    Thanks and Best Regards,
    Thomas

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 10, 2019 at 08:38

    Hi Rose,

    I got google email and notes. They say they blocked you. Can you login?

    Sign-in attempt was blocked
    thomaskt108@gmail.com
    Someone just used your password to try to sign in to your account. Google blocked them, but you should check what happened.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2019 at 08:54

    Hello,

    Yes, it is IP of one from our team. Could you unlock it?
    Waiting for your reply.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 11, 2019 at 00:37

    Hi,

    Can you try?

    I found that these warning messages were gone after 07 October. Not sure why? Please double-check it?

    Thanks and Best Regards,
    Thomas

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 11, 2019 at 15:50

    Hello,

    Maybe robot checked your site during the development process and that’s why gave you these errors. It scanned the site again and now everything is ok as I can see, so there is no reason to worry.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 11, 2019 at 22:28

    Hi,

    Thank you so much.

    Best Regards,
    Thomas

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 11, 2019 at 22:56

    Hi,

    This error came out on 11 Oct. again!

    Thanks and Best Regards,
    Thomas

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 16, 2019 at 08:35

    Hello,

    I think you probably can ignore that because we check report there are no errors http://prntscr.com/pjxe4e and also if we try to check the previous one there is no example of the page with that error http://prntscr.com/pjxd2v If you did not change the content of the pages then it’s looks like some kind of glitch.

    Regards

    Avatar: Thomas_Tam
    KThomas
    Participant
    October 18, 2019 at 13:10

    Hi Olga,

    Well noted.

    Thanks and Best Regards,
    Thomas

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 18, 2019 at 13:22

    You are welcome.

    Regards

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The issue related to '‘Mobile version problem’' has been successfully resolved, and the topic is now closed for further responses

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